Defence Online

Type of document: Contract Notice
Country: United Kingdom
Publication Ref: 089354/S 000-2026
Nature of contract: Service contract
Procedure: Open procedure
Regulation of procurement: Not applicable
Type of bid required: Not applicable

UKPGA UK4: Tender Notice

I) Contracting Authority/Entity
I.1) Name and addresses
Official name: Cleveland Fire Authority
National registration number: 07583911

Postal address: Training And Administration Hub
Town: Hartlepool
Region: Hartlepool and Stockton-on-Tees
Postal code: TS25 5TH
Country: United Kingdom

Contact Person: Holly Bailey
Email: hbailey@clevelandfire.gov.uk

Internet address
://www.clevelandfire.gov.uk/clevelandfire.gov.uk/

I.3) Communication
Tenders or requests to participate must be submitted
Electronically
via
All submissions and clarification questions to be submitted via the Intend Portal.

I.4) Type of the contracting authority
Public authority – sub-central government

II) Object
II.1.1) Title
The Provision of Firefighter Pension and Administration and Pensioner Payroll Services
Reference number: ocds-h6vhtk-0776e0

II.1.3) Type of contract
Services

II.1.4) Short description
The Authority requires the provision of a comprehensive Firefighters’ Pension Administration and Pensioner Payroll Service for all active, deferred, pensioner and dependant members of the Firefighters’ Pension Schemes (“FPS Schemes”).
The Provider shall deliver a fully integrated, end-to-end service encompassing pension administration, pensioner payroll, member record management and employer support. The service must be underpinned by a secure and robust pension administration platform, incorporating workflow and document management capabilities, alongside comprehensive member, pensioner and employer support services.
The Provider will be expected to demonstrate a commitment to continuous improvement and innovation throughout the contract term, proactively identifying and implementing opportunities to enhance service quality, efficiency, accessibility and member experience, while ensuring compliance with all relevant legislative and regulatory requirements.

II.1.7) Total value of the procurement
Value (including VAT)
500,000
Currency
GBP

II.2) Description
II.2.1) Title
Contract/Lot No
1

II.2.2) CPV codes
Main CPV code
66500000

II.2.3) Place of performance
NUTS code
UKC – NORTH EAST (ENGLAND)
UKD – NORTH WEST (ENGLAND)
UKE – YORKSHIRE AND THE HUMBER
UKF – EAST MIDLANDS (ENGLAND)
UKG – WEST MIDLANDS (ENGLAND)
UKH – EAST OF ENGLAND
UKI – LONDON
UKJ – SOUTH EAST (ENGLAND)
UKK – SOUTH WEST (ENGLAND)

II.2.5) Award Criteria
Quality
Name: Quality
Weighting: 50

Quality
Name: Social Value
Weighting: 10

Price
Name: Price
Weighting: 40

II.2.7) Contract dates (estimated)
Start
2027-05-01 00:00
End
2030-04-30 23:59
Duration
3 years
Possible extension
2032-04-30 23:59
Extended duration
5 years
This contract is subject to renewal
Yes
Description of renewals
1st May 2027 to 30th April 2030
(with possible extension of 2 x 12months – potential 5 years in total)

III) Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
Particular suitability
Small and medium-sized enterprises (SME)

IV) Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure

IV.2) Administrative information
IV.2.1) Tender period dates
Enquiry deadline
2026-10-16 17:00
Estimated award decision date
2027-02-05 23:59

IV.2.2) Tender submission deadline
2026-11-02 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted
English

VI) Complementary information
Link to source/bidding documents

Conflicts assessment prepared/revised
Yes

VI.5) Date of dispatch of this notice
2026-09-21 17:16