Major cybercrime threats, thwarted early on by vigilant employees, are impossible to identify with confidence. Organisations don’t publicise near-misses, security incidents typically remain confidential, and successes are hard to prove – ‘if we hadn’t spotted them early, in six weeks’ time their scam would have definitely run to millions of dollars, possibly.’
Nevertheless, cybercrime attacks including phishing happen every day. They’re devastating when they slip through, and they’re on the rise. The cat and mouse relationship between criminals’ tech capability and corporate security systems involves AI on both sides. The key differentiator is people.
Employees are the potential weak link in the defences. This can sometimes be more apparent to criminals than organisations, who often think their firewall is enough. Cybercrime is a human issue.
Developing skills since the 1990s, we typically work with some of the world’s biggest multinationals. With a deep understanding of the sensitivities and risks that dominate sectors such as financial services, we are now rolling out our new cybercrime safety programme – Psychological Self-Defence – deliberately designed with the defence sector in mind.
Psychological Self-Defence draws on our proven pedigree in leadership and communication skills, helping people maximise their full potential. Enabling trainees to develop talents they may not have yet discovered, our experienced facilitators encourage them to build the confidence needed for critical thinking, decision-making, managing uncertainty, and communicating decisively.
We know from experience these skills are carefully built through a process of social learning, engaged commitment, practise and feedback, and subsequent reinforcement. There are no shortcuts. This is not about short-term awareness, it’s recognising the need for long-term, behavioural change.
Leaders are asking themselves one key question, is the organisation safe from cybercrime? Hope is not enough. Firewalls and security-systems are not the issue. Reliability can be bought. People however are more human than that. Organisations investing in their future will recognise that the age of AI is about people as much as tech. Weakness in either will undermine both.
Call us. Talk to us about your leaders, your people, your strengths, and your cyber-security concerns. Our solutions are flexible, bespoke, and aimed at helping you and your people sleep soundly at night.
Talk to us, we’re Working Voices, and we’re ready to help: wvpsd.com
Post written by: Vicky Maggiani
Vicky has worked in media for over 25 years and has a wealth of experience in editing and creating copy for a variety of sectors.
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