Defence Online

Type of document: Contract Notice
Country: United Kingdom

1. Title: DEFENCE CYBER PROTECTION PARTNERSHIP (DCPP) – PROCESS ADMINISTRATOR – A
2. Awarding Authority: Ministry of Defence (MOD), GB. Web:
3. Contract type: Service contract
4. Description: There is a requirement for a process administrator to work with and support the DCPP team, reviewing and processing forms in a timely fashion. To handle customer issues and requests via email /telephone and to ensure all information is collated correctly and is accessible to the appropriate teams.
5. CPV Code(s): 72000000, 72300000, 72316000, 72220000, 72221000
6. NUTS code(s): UKH, UKH1, UKH12
7. Main site or location of works, main place of delivery or main place of performance: East of England
Address where the work will take place : RAF Wyton with occasional travel to London or Corsham.
8. Reference attributed by awarding authority: Not provided.
9. Estimated value of requirement: Not provided.
10. Closing date for applications 3.11.2022 (23:59:00).
11. Address to which they must be sent: For further information regarding the above contract notice please visit:
12. Other information: Deadline for asking questions Thursday 27 October 2022 at 11:59pm GMT
Off-payroll (IR35) determination Supply of resource: the off-payroll rules will apply to any workers engaged through a qualifying intermediary, such as their own limited company
Latest start date Monday 12 December 2022
Expected contract length The resource will be required until 31st March 2023
About the work
Who the specialist will work with : DCPP Team
Data Team
Audit Team
Resilient by Design Project Team
What the specialist will work on : Support the team by reviewing and processing forms in a timely fashion. Ensure any risks, issues and trends are highlighted to the broader team. Handle customer issues and requests via email and/or telephone. Additionally, this role will ensure the collated information is accurate, current and accessible to the Data and Audit teams, as well as assisting with any queries the teams may have. There is also an expectation to have some cross-over and collaboration with other temporary staff in this team.
Work setup
Working arrangements: Your primary location will be RAF Wyton, with limited remote working when specific tasks allow. Occasional travel from Wyton to London or Corsham will be required (approximately once a month).
Security clearance : Active SC clearance is required by the start date of the contract, this will not be sponsored by the MOD.
Additional information
Additional terms and conditions: The submitted day rate should include any expected travel costs to and from RAF Wyton as the main place of work. T&S will be reimbursable when travelling to alternate locations such as London and Corsham. All expenses must be pre-agreed between the parties and must comply with the MOD Travel and Subsistence (T&S) Policy.
Off-payroll working rules apply (IR35 in-scope). Any Personal Services Company (PSC) candidates will require to come through an umbrella company.
Skills and experience Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.
Essential skills and experience : Provide evidence to show experience and understanding of working with MS Office applications (mostly excel) (12%)
Provide evidence and experience to demonstrate competence with email and telephone communications (12%)
Provide evidence and experience to demonstrate good organisation skills throughout project delivery (12%)
Provide evidence and experience to demonstrate customer communication skills throughout project delivery. (12%)
Provide evidence of previous experience working in a large company or Government department (12%)
Nice-to-have skills and experience: Provide evidence to show experience and understanding of working with Excel Macros.
Has proven experience with providing process administrators in a large company or Government department.
How suppliers will be evaluated All suppliers will be asked to provide a work history.
How many specialists to evaluate: 3
Cultural fit criteria : Work as a team with our organisation and other suppliers. (3%)
Be transparent and collaborative when making decisions. (2%)
Have a no-blame culture and encourage people to learn from their mistakes. (2%)
Take responsibility for their work share knowledge and experience with other team members. (3%)
Additional assessment methods : Interview
Evaluation weighting: Technical competence
60%
Cultural fit
10%
Price
30%
Questions asked by suppliers: No questions have been answered yet
TKR-20221020-EX-1898690