Defence Online

Type of document: Contract Notice
Country: United Kingdom

1. Title: CONTRACTOR LOGISTIC SUPPORT – EXPORTING OPPORTUNITY
2. Awarding Authority: Secretary of State for Business, Innovation & Skills acting on behalf of UK Trade & Investment (UKTI), GB. Web:
3. Contract type: Service contract
4. Description: contractor logistic support
Opportunity type NATO
Industry Defence
Market survey to identify support for NATO’s Advanced SATCOM Network Monitoring and Control system (ASNMC).
NCI Agency requests the assistance of the nations and their industry to identify providers that are able to meet NATO’s requirements related to Contractor Logistics Support(CLS) services for NATO’s Advanced SATCOM Network Monitoring and Control system (ASNMC).
This market survey is being issued to identify possible service suppliers and to identify any limitations or conditions that may need to be met before potential suppliers are able to submit bids for services in this area.
The requirement is to provide CLS) for NATO’s Advanced SATCOM Network Monitoring and Control system (ASNMC). ACTIA Telecom has developed this system for NATO. The CLS includes both Hardware (HW) and Software (SW). The CLS period will cover a 3 year base period (1 January 2023 through 31 December 2025), with 3 one year option periods if/when exercised.
The system is installed at 4 static sites, 2 control centres and in approximately 30 mobile systems.
For reasons of homogeneity, it is highly desirable that the contractor provides a global
integrated support package covering all sub-systems. However, partial support solutions to multiple sub-systems or sets of components may be considered.
The requested CLS support/maintenance consist of the following activities:
Hardware support – 3rd/4th line repair or replacement of faulty modules.
Software Support – this consists of troubleshooting, helpdesk (during working
hours) and implementation of SW patches and updates. Contractor will supply
patches for all third party SW. Upgrades will be subject to a separate purchase
order (PO).
Configuration Management (CM) including Obsolescence Management (OM).
On-Site Intervention – Contractor should have the ability to perform on-site
interventions and repairs on an occasional basis at the system locations, all
based within European NATO countries. Personnel performing these tasks will
require a NATO security clearance.
One training course per year, covering specifically operation and (preventative
and corrective) maintenance is required at each of these 3 levels: engineer;
operator; technician.
The expected contract award for this project is September 2022.
5. CPV Code(s): 72000000, 72260000, 72261000, 72262000
6. NUTS code(s): UKC, UKD, UKE, UKF, UKG, UKH, UKI, UKJ, UKK, UKL, UKM, UKN
7. Main site or location of works, main place of delivery or main place of performance: NATO
8. Reference attributed by awarding authority: Not provided.
9. Estimated value of requirement: Not provided.
10. Opportunity closing date 3.5.2022.
11. Address to which they must be sent: To register your interest in the above opportunity please visit:
12. Other information: TKR-2022419-EX-1806110