Defence Online

Type of document: Contract Notice
Country: United Kingdom

1. Title: PRODUCT LIFECYCLE MANAGEMENT TRANSITION AND TRANSFORMATION PARTNER
2. Awarding Authority: Home Office, GB. Web:
3. Contract type: Service contract
4. Description: As part of the One the Awarding Authority transformation programme, the Chief Technology Office, is leading a programme of work to embed PLM across the organisation. An implementation partner is required to work alongside the project team to help deliver the education and transformation needed to embed PLM across the department
5. CPV Code(s): 79600000, 72000000, 72260000, 72262000, 72261000
6. NUTS code(s): UKI, UKI3, UKI32, UKE32
7. Main site or location of works, main place of delivery or main place of performance: No specific location, for example they can work remotely
Address where the work will take place The majority of the services are expected to be based at our London, Croydon, Sheffield or Manchester sites. However, the successful supplier must be capable of providing the service nationwide. Secondary locations may include Glasgow, Liverpool, Southport or Hendon.
The work will be divided into Statements of Work (SOWs) which will clearly identify the relevant base location. However, due to the current government guidelines the supplier will be asked to remotely work and when required work on site.
8. Reference attributed by awarding authority: Not provided.
9. Estimated value of requirement: Not provided.
10. Closing date for applications 18.3.2022 (23:59).
11. Address to which they must be sent: For further information regarding the above contract notice please visit
12. Other information: Deadline for asking questions Friday 11 March 2022 at 11:59pm GMT
Off-payroll (IR35) determination Supply of resource: the off-payroll rules will apply to any workers engaged through a qualifying intermediary, such as their own limited company
Latest start date Tuesday 3 May 2022
Expected contract length : 2 years
Why the work is being done In line with the published DDaT Strategy, the Home Office are moving to ‘product lifecycle management’ for Digital Services and underlying IT Systems. This will help us promote a more user centred consistent delivery approach and ensure our products and services form part of a coherent end-to-end journey. It will also bring policy, technology and operational delivery closer together, reducing duplication and inefficiencies.
Problem to be solved The Home Office is currently ‘programme-centric’ in the way it funds and governs the delivery of products and services. This means outputs, costs and timescales are often fixed at the outset before users’ needs are understood or desired outcomes are agreed. There are different levels of product maturity across the Home Office and differing levels of engagement and buy-in.
The project is looking for an implementation partner to work alongside the project team to help deliver the education and transformation needed to embed PLM across the department.
The project will pilot PLM initially with 11 Government Major Programmes that have or will close within this Spending Review period, with the possibility to grow to wider Home Office programmes. The successful delivery partner will initially focus on these 11 Programmes to ensure the adoption of PLM and provide coaching support/advice for the team to help build their credibility when this partnership has concluded.
Who the users are and what they need to do Whilst the winning bidder will work initially with the 11 pilot products, all Home Office service users (staff and external) will need to considered. The initial 11 pilots products will involve working with their leadership, teams and wider department functions including without limitation, finance, portfolio management, commercial, etc.
Early market engagement Home Office intends to hold an Overview and Clarification Session via Microsoft Teams 14th March 2022 (16:00 – 17:30). To attend the Overview and Clarification Session,
potential providers will need to complete, sign and return a non-disclosure agreement (NDA).
For further information on the Overview and Clarification Session and NDA bidders should submit a request to Patrick.Underwood@homeoffice.gov.uk by 12:00 (noon) 11th March ’22.
Any work that’s already been done A small project team has been formed that have developed a series of draft artefacts to iterate with teams in the first phase of the pilot. A peer group has been established to act as product champions within the DDaT Portfolios and supported by the Product Community. The Head of Role for the profession is also in place and beginning to start recruitment campaigns at scale.
Existing team A civil service led mixed team of managed service providers, contractors and civil servants. The successful supplier will be required to engage and collaborate across all groups delivering and maintaining services for the Home Office.
Current phase Not applicable
Working arrangements A flexible approach is required to meet the needs of each individual project and programme. The work will be divided into Statements of Work (SOWs) which will clearly identify the working arrangements.
Security clearance All staff must have Security Clearance (SC) prior to starting work. Staff not in possession of security clearance must be willing to undergo security clearance. Occasionally, NPPV3 or DV clearance is required. Clearance needs to have been achieved and validated by the Customer prior to commencement.
Additional information
Additional terms and conditions Travel expenses are payable, outside the M25 (for Greater London based SOWs) or for journeys greater than 10 miles of other SOW base locations, approved by the customer, in line with HO Travel policy (subsistence is not payable).
Professions rate caps will be applied to appropriate roles at agreed SFIA levels. These caps will be provided to shortlisted suppliers at RFP stage. Rates above SFIA levels will be agreed on an individual basis via the SoW. Seasonal furloughs may be required.
Maximum sub-contractor margin caps will be applied.
Providers participating in the RFP stage will need to complete an NDA.
Skills and experience
Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.
Essential skills and experience
Evidence and experience of introducing PLM best practice in public sector data/digital environments for organisations of a comparable size/complexity as the HO within the last two years (one example).
Be a recognised expert in the field of product lifecycle management and have experience of a wide range of agile and lean tools and techniques
Evidence of introducing, new financial and governance model(s) for PLM for organisations of a comparable size and complexity as the Home Office within the last two years (one example)
Evidence of credible engaging, consulting and successful implementation of PLM with senior leadership teams for organisations of a comparable size/complexity as the HO within the previous two years (one example).
Evidence of implementation and supporting a PLM project by enabling it to progress and scale upwards in capacity and capability, achieving a consistent approach throughout the organisation.
Evidence of having done this at more than one organisation for organisations of a comparable size and complexity as the Home Office within the last two years
Provide information of alignment with IR35 requirements for the public sector in running managed architecture & design services if your service includes bring in associate/contract resources
Evidence of identifying and addressing any blockers to a large organisation, similar to HO, transitioning to a product centric organisation, within the previous two years (one example).
Nice-to-have skills and experience
How suppliers will be evaluated
All suppliers will be asked to provide a written proposal.
How many suppliers to evaluate 3
Proposal criteria
Essential skills
Approach and methodology
How the approach meets the requirements
Organisation capability to provide specialist support
Reporting and Governance approach
Added Value / Value for Money
Team mobilisation
Cultural fit criteria
Social Value
work as a team with our organisation and other suppliers
be transparent and collaborative when making decisions
take responsibility for their work
share knowledge and experience with other team members
challenge the status quo
Payment approach Fixed price
Additional assessment methods
Case study
Work history
Reference
Presentation
Evaluation weighting
Technical competence
60%
Cultural fit
10%
Price
30%
TKR-202235-EX-1782519