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Understanding and defending against cyber threats

The vulnerable human

May 28, 2026

How organised crime targets your people by using “human nature” against them – by Nick Smallman CEO of Working Voices Employees are likely to be can-do team-players, ready to please, and happy to fit in. What could go wrong? In 2020, the branch manager of a Japanese company received a call. ...


Cybercrime exploits a weakness common to all companies: their people. Criminals don’t need tech skills to hack through a firewall, they can simply dupe unwitting employees into helping them. A $25m cybercrime at engineering firm Arup only began after an employee signed off 15 transactions following a video call seemingly with ...


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