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WIFI SPARK LTD

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WiFi SPARK is a UK-based company specialising in designing, installing and managing public access WiFi services. With over 13 years’ experience and a dedicated team of in-house developers, WiFi SPARK is the leading specialist in public wireless solutions. The company is the owner and developer of the unique SPARK® platform which delivers the most flexible, feature rich and scalable solution for guest access WiFi on the market today.

SPARK®’s revolutionary architecture enables organisations to provide a branded WiFi experience as well as a solid and proven WiFi connection that benefits from customised content filtering and bandwidth control.

Our portfolio of clients includes venues such as Queen Elizabeth Olympic Park, Chiltern Railways, London City Airport, the National Portrait Gallery and intu shopping centres, to name but a few. WiFi SPARK also provides services to more than 400 NHS sites in the UK alone, is fast becoming a leading provider in town WiFi, and delivers the solution to a number of multiple dwelling units.

More than just WiFi, WiFi SPARK offers its own industry recognised software that integrates with market leading wireless hardware with a fully branded user experience and comprehensive user authentication methods. With a scalable and customisable platform, Internet Watch Foundation (IWF) approved filtering and full legal compliance, WiFi SPARK is recognised for being the most sophisticated solution in the marketplace. The SPARK® Platform can offer real return on investment through innovative marketing opportunities.

As a customer of WiFi SPARK, your organisation will benefit from having a single supplier of the whole WiFi service—one point of contact, one resolution centre. In addition, WiFi SPARK developed and maintains the WiFi service element and offers manufacturer level support of the WiFi service, meaning that there is no better support available.

  • Secure networks
  • Multiple validation methods
  • Pay-to-use or free-to-use models
  • Multiple user journeys depending on user
  • Scalability – support thousands of concurrent users
  • Filtering by Proxy or DNS, custom white and blacklists (IWF compliant and Friendly WiFi accredited)
  • Self-management of the WiFi system if required
  • 24/7 support and monitoring
  • Real-time data and analytics
  • Personally greet users on returning visits as well as after first registration
  • Entice visitors to the area and encourage them to return
  • Advertise, expose and promote news, events or business
  • Integrate with your app, CRM and content management systems (CMS)
  • Bespoke solution depending on requirements
  • Regular software updates with new features available
  • Access to the WiFi SPARK product Roadmap, giving the ability to see and influence upcoming feature developments
  • Participation in beta testing of new applications and services
  • Dedicated account/project management

WiFi is no longer considered a luxury; it is part of everyday life for most people. Whether it is for business or pleasure, people expect and rely on connectivity whenever and wherever. WiFi will enhance your existing facilities and help keep the users connected to their friends and families wherever they may be.

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Company Criteria

Region: UK Wide,

Category: Public wireless solutions, WiFi services,

Contact Details

Address

5 Cranmere Court
Lustleigh Close
Matford Business Park
Exeter
Devon
EX2 8PW

Social Links

Products and Services

SPARK® is available in two categories.

SPARK® Enhanced Managed Service (EMS) is a fully managed service wrapper that is supported by WiFi SPARK.

SPARK® Mobility Services Manager (MSM) gives organisations everything they need to run their own managed enterprise network.

SPARK® EMS

The SPARK Enhanced Managed Service (EMS) is just that. We manage the service for you allowing you and your staff to manage your business.

SPARK® EMS is a feature-rich managed service wrapper that encompasses both top grade hardware and a managed service to support our customers and end users. WiFi SPARK is committed to providing a quality service to customers and this comprehensive package helps deliver this.

SPARK® EMS Key Features:

  • SPARK® WebAdmin – Self Service Portal
  • Responsive and branded User Experience Portal
  • Device analytics and user data collection
  • Full compliance to legal requirements
  • Enhanced Content Filtering
  • 24/7 UK helpdesk and remote monitoring
  • Bandwidth control
  • Target advertising (gender/age/location)
  • Seamless device roaming
  • Multi SSID and VLAN Support
  • Return on investment via sponsorship, advertising and data mining

SPARK® MSM

SPARK® Mobility Services Manager (MSM) is a highly scalable WiFi management platform. This fully featured package is everything you need to run your own managed Enterprise network. With either a virtualised or physical platform, this high-availability architecture is built for operators as well as large Enterprise networks.

SPARK® MSM is a multi-tenancy capable platform providing highly configurable user management across multiple locations as well as support for delivering unique user experiences across multiple VLANs and SSIDs.

WiFi SPARK’s SPARK® MSM is the market leading software platform for the management and control of large scale Enterprise or Operator WiFi networks. Written and supported by WiFi SPARK, the leading WiFi service provider, SPARK® MSM gives you the freedom to deploy WiFi services with your choice of feature set, authentication, payment models and reporting, fully integrated into your data centre environment for total and dedicated control.

SPARK® MSM offers complete freedom of configuration, on your own dedicated SPARK® MSM platform. In today’s industries, data security is of paramount importance. Hosting SPARK® MSM offers your customers the reassurance that you are providing a secure and dedicated platform as part of your (or your customer’s) infrastructure. With SPARK® MSM you are in complete control of user experiences, data collection and content push, together with all other aspects of a fully featured WiFi Management service. SPARK® MSM is proven in the field with over a decade of service provider heritage.

SPARK® MSM Key Features:

  • Fully-branded guest access solution
  • Extensive device/user authentication methods
  • SMS and email credential validation
  • Centrally managed
  • Content filtering support
  • Enterprise level security
  • SPARK® updates
  • Support packages
  • Social media interaction
  • Analytics and footfall analysis
  • Data collection and reporting
  • Compliance to legal requirements
  • Return on investment opportunities