Defence Online

Type of document: Contract Notice
Country: United Kingdom

1. Title: INTELLIGENCE MANAGEMENT SERVICE (IMS)
2. Awarding Authority: Ministry of Justice, HMPPS, GB. Web:
3. Contract type: Service contract
4. Description: The Awarding Authority is seeking a managed service provider to complete the beta build of an Intelligence Management Service for prisons and then to continue to develop the service to meet the needs for probation.
5. CPV Code(s): 72000000, 72200000
6. NUTS code(s): UKE, UKE3, UKE32, UKI, UKI3, UKI32
7. Main site or location of works, main place of delivery or main place of performance: Location No specific location, for example they can work remotely
Address where the work will take place Working remotely although occasional travel may be required to either:
MoJ Digital Studio, 32 Scotland Street, Sheffield, S3 7BS
MoJ, 102 Petty France, London, SW1H 9AJ
8. Reference attributed by awarding authority: Not provided.
9. Estimated value of requirement: Budget range up to £4.5m
10. Closing date for applications 5.8.2022 (11:59 pm).
11. Address to which they must be sent: For further information regarding the above contract notice please visit
12. Other information: Deadline for asking questions Friday 29 July 2022 at 11:59pm GMT
Off-payroll (IR35) determination Contracted out service: the off-payroll rules do not apply
Latest start date Monday 31 October 2022
Expected contract length 2 years
About the work
Why the work is being done HMPPS requires a new intelligence management service that can support the secure processing and handling of intelligence reports originating from prisons and probation, as well as the secure handling of partner shared intelligence.
The existing system, provided under licence from a third-party supplier, is approaching the end of its shelf-life and we require a more flexible solution to meet the needs of the wider justice system. The new service will support delivery of our strategic objectives to reduce reliance on legacy systems, be driven by data and led by users.
We have completed a discovery and alpha and commenced a beta to prove that we can build a new intelligence management service for prisons. Details on the previous work will be provided to suppliers short-listed for stage 2.
We are now seeking a managed service provider to continue this work on a new service for prisons so we can decommission the existing third-party system and then to continue development to deliver a joined-up intelligence management service across HMPPS. This will enable us to fully address the findings and recommendations in recent independent reviews such as the Jonathan Hall QC Counter Terrorism review and the Joseph McCann MAPPA review.
Problem to be solved The new service will:
Improve the way staff populate intelligence reports, ensuring that correct and meaningful data is provided.
Ensure decision makers have access to timely and relevant intelligence.
Implement layer-based access removing the risk of departments/people having access to every report on the system.
Fuse intelligence data with other data sets, including Policing data, to gain a better insight into behaviour and threats.
Reduce the burden on security staff by creating efficient and robust processes
Make intelligence available to probation staff so that they are more informed on the risk of an offender.
Historical data contained in the existing system will also need to be extracted and made available to users of the new service.
The new service must also be built to MOJ’s technology standards:
front-end server-side applications in Typescript/Node.js using the GOV.UK Design System
back-end services in kotlin/java (integrated with authority systems via existing internal APIs)
Use of AWS service i.e RDS (postgres), S3 and SQS
Github to store and manage our code and CircleCI to build our software
Kubernetes and Docker to schedule and run our services hosted in MoJ Cloud platform (built on AWS).
Who the users are and what they need to do Users are:
HMPPS staff – to submit intelligence reports
Intelligence Analysts – to analyse reports, assess and act on risks and threats
Security Managers – review and direct action from intelligence
Headquarters – submit and review intelligence on national threats and risks
Early market engagement N/A
Any work that’s already been done An internal team has completed a discovery, alpha and commenced a beta as proof of concept. Details on the previous work will be provided to suppliers short-listed for stage 2.
Existing team There is no existing team to develop the internal service.
Current phase Beta
Working arrangements The majority of work can be completed remotely i.e. homeworking. However there may be a requirement to work with MoJ Digital or business stakeholders who are predominantly based in London and Sheffield or to visit users at HMPPS locations.
Security clearance Security Check (SC) clearance is required. Ideally this will be in place in advance of the contract starting.
Additional information
Additional terms and conditions N/A
Skills and experience
Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.
Essential skills and experience
Proven track record of designing and developing beta services that meet both user needs and strategic business objectives and adhere to the Digital Service Standard
Evidence capability in data management, providing an example where you have successfully implemented a strategy to migrate or extract data between systems
Proven experience of collaborating and knowledge sharing across teams and taking ownership for a product where the design and development was commenced by a different team
Demonstrate an ability to communicate with a range of stakeholders, managing expectations and conflicting views, recognising where the approach needs to be adapted
Evidence of ability to promptly scale up a team, providing strong technical capability in Typescript(Node-Express UIs), Kotlin(spring-boot APIs). And strong cloud experience with AWS (RDS (Postgres) / Elasticsearch/SQS/Elasticache/S3
Nice-to-have skills and experience
Experience within the probation and prison environment
Knowledge of technical and security standards aligned with the Technology Code of Practice, Digital Service Standard and MoJ/HMPPS requirements
Experience of designing, delivering, or operating an intelligence related, case management system, and ability to support innovation and evolution of our approach to intelligence management
How suppliers will be evaluated
All suppliers will be asked to provide a written proposal.
How many suppliers to evaluate 3
Proposal criteria
Approach and methodology to complete the build and rollout of a public beta IMS
Demonstrating approach to data migration
Team structure including skills, experience, responsibilities and relevance of individuals
Identifying and taking ownership of risks, issues, and dependencies
Delivering value for money
Effective hand over
Cultural fit criteria
Is innovative and forward thinking, shares knowledge, experience and honest feedback with clients and takes responsibility for the quality of their work
Able to demonstrate the value of their approach and understands the value of data and analytics
Encourages new entries to their digital professions and upskills and develops their workforce
Encourages diverse representation in their workforce
Payment approach Capped time and materials
Additional assessment methods Presentation
Evaluation weighting
Technical competence
60%
Cultural fit
20%
Price
20%
TKR-2022722-EX-1855232