Defence Online

Type of document: Contract Notice
Country: United Kingdom
Publication Ref: (2021/S 000-023704/EN)
Nature of contract: Service contract
Procedure: Open procedure
Type of bid required: Global bid

Contract notice
Services

Section I: Contracting authority
I.1) Name and addresses
Official name: Sanctuary Housing Association
National registration number: 19059R
Postal address: Sanctuary House, Chamber Court, Castle Street
Town: Worcester
Postal code: WR1 3ZQ
Country: United Kingdom
Contact Person: Kate Walsh Gibbons
Telephone: +44 1905334000
Email: group.procurement@sanctuary.co.uk
Internet address(es):
Main address:
Address of the buyer profile:

I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge,at:www.sanctuary-tenders.co.uk
Additional information can be obtained from:
the above mentioned address
Tenders or requests to participate must be submitted:
electronically via:www.sanctuary-tenders.co.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities

Section II: Object
II.1) Scope of the procurement
II.1.1) Title: Water Hygiene Monitoring and Sampling of Water Systems

Reference number: DN569093
II.1.2) Main CPV code: 71600000
II.1.3) Type of contract: Services
II.1.4) Short Description: For the provision of:
Water Treatment / Hygiene Control – The contract will predominantly cover work in Sanctuary Offices, Care Homes, Schemes and tenants’ homes.
II.1.5) Estimated total value:
Value excluding VAT: 3555000 Currency: GBPII.1.6) Information about lots:
The contract is divided into lots: Yes
Tenders may be submitted for all lots
Maximum number of lots that may be awarded to one tenderer 1
The contracting authority reserves the right to award contracts combining the following lots or groups of lots:Supplier can bid for all lots, but will only be awarded 1 lot.

II.2) Description
II.2.1) Title: Lot 1 – The supply of Water Treatment / Hygiene Control Services: North West, North and East Regions

Lot No:1
II.2.2) Additional CPV code(s)
71600000

II.2.3) Place of performance
Nuts code:
II.2.4) Description of the procurement:
For the provision of:
Water Treatment / Hygiene Control
The contract will predominantly cover work in Sanctuary Offices, Care Homes, Schemes and tenants homes.
The supplier will be expected to:
• Provide Water Treatment / Hygiene Control works in line with the required frequency for the specific site
• Periodic service and cold water shut off testing requirements for Thermostatic Mixer Valves (inclusive of checking and setting of the water temperature of TMV’s).
• Complete all works in accordance with HSG 274 Parts 2 and 3.
• Work to a performance related contract in line with a Service Level Agreement (SLA)
• Provide quarterly reports summarising performance against the service level agreements / Key Performance Indicators (KPI’s)
• Provide regular management information
• Provide a single point of contact to handle enquiries (account manager)
• Attend review meetings
• Provide a prompt and efficient service
• Provide advice, support, assistance and guidance including technical advice to Sanctuary employees
• Provide or facilitate relevant training
• Provide a single point of contact for accounts and invoice queries
• Comply with Sanctuary purchase order and invoicing requirements
• Completion reports / paperwork to be provided to Sanctuary’s National Compliance Team within an agreed timeframe
• Provide operatives who are suitably qualified and competent
• Ensure that any equipment that is dangerous is brought to Sanctuary’s attention as a matter of urgency.
• Provide a continuous improvement pipeline.
• Comply with all applicable legislation, standards and regulations
• Maintain and improve the asset list including address, type of equipment etc.
• Provide an effective scheduling system to ensure that visits are planned in with sites (including tenants) and carried out on time (Create in conjunction with Sanctuary and then work to an agreed schedule, providing details of the schedule)
• Have the ability to provide appropriate repairs / remedial works
• Hold and carry adequate spare parts
• Provide emergency call outs (24hrs)
II.2.5) Award criteria

II.2.6) Estimated value:
Value excluding VAT: 1050000 Currency: GBP
II.2.7) Duration of the contract,framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewalyes Description of renewals:The contract will run for 3 years with the option to extend by two (2), one (1) year periods solely at the Groups discretion.

II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted: no
II.2.11) Information about options
Options: no
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:no
II.2.1) Title: Lot 2 – The supply of Water Treatment / Hygiene Control Services: London & South East, Midlands and South West Regions

Lot No:2
II.2.2) Additional CPV code(s)
71600000

II.2.3) Place of performance
Nuts code:
II.2.4) Description of the procurement:
For the provision of:
Water Treatment / Hygiene Control
The contract will predominantly cover work in Sanctuary Offices, Care Homes, Schemes and tenants homes.
The supplier will be expected to:
• Provide Water Treatment / Hygiene Control works in line with the required frequency for the specific site
• Periodic service and cold water shut off testing requirements for Thermostatic Mixer Valves (inclusive of checking and setting of the water temperature of TMV’s).
• Complete all works in accordance with HSG 274 Parts 2 and 3.
• Work to a performance related contract in line with a Service Level Agreement (SLA)
• Provide quarterly reports summarising performance against the service level agreements / Key Performance Indicators (KPI’s)
• Provide regular management information
• Provide a single point of contact to handle enquiries (account manager)
• Attend review meetings
• Provide a prompt and efficient service
• Provide advice, support, assistance and guidance including technical advice to Sanctuary employees
• Provide or facilitate relevant training
• Provide a single point of contact for accounts and invoice queries
• Comply with Sanctuary purchase order and invoicing requirements
• Completion reports / paperwork to be provided to Sanctuary’s National Compliance Team within an agreed timeframe
• Provide operatives who are suitably qualified and competent
• Ensure that any equipment that is dangerous is brought to Sanctuary’s attention as a matter of urgency.
• Provide a continuous improvement pipeline.
• Comply with all applicable legislation, standards and regulations
• Maintain and improve the asset list including address, type of equipment etc.
• Provide an effective scheduling system to ensure that visits are planned in with sites (including tenants) and carried out on time (Create in conjunction with Sanctuary and then work to an agreed schedule, providing details of the schedule)
• Have the ability to provide appropriate repairs / remedial works
• Hold and carry adequate spare parts
• Provide emergency call outs (24hrs)
II.2.5) Award criteria

II.2.6) Estimated value:
Value excluding VAT: 1845000 Currency: GBP
II.2.7) Duration of the contract,framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewalyes Description of renewals:The contract will run for 3 years with the option to extend by two (2), one (1) year periods solely at the Groups discretion.

II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted: no
II.2.11) Information about options
Options: no
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:no
Lot No:3
II.2.2) Additional CPV code(s)
71600000

II.2.3) Place of performance
Nuts code:
II.2.4) Description of the procurement:
For the provision of:
Water Treatment / Hygiene Control
The contract will predominantly cover work in Sanctuary Offices, Care Homes, Schemes and tenants homes.
The supplier will be expected to:
• Provide Water Treatment / Hygiene Control works in line with the required frequency for the specific site
• Periodic service and cold water shut off testing requirements for Thermostatic Mixer Valves (inclusive of checking and setting of the water temperature of TMV’s).
• Complete all works in accordance with HSG 274 Parts 2 and 3.
• Work to a performance related contract in line with a Service Level Agreement (SLA)
• Provide quarterly reports summarising performance against the service level agreements / Key Performance Indicators (KPI’s)
• Provide regular management information
• Provide a single point of contact to handle enquiries (account manager)
• Attend review meetings
• Provide a prompt and efficient service
• Provide advice, support, assistance and guidance including technical advice to Sanctuary employees
• Provide or facilitate relevant training
• Provide a single point of contact for accounts and invoice queries
• Comply with Sanctuary purchase order and invoicing requirements
• Completion reports / paperwork to be provided to Sanctuary’s National Compliance Team within an agreed timeframe
• Provide operatives who are suitably qualified and competent
• Ensure that any equipment that is dangerous is brought to Sanctuary’s attention as a matter of urgency.
• Provide a continuous improvement pipeline.
• Comply with all applicable legislation, standards and regulations
• Maintain and improve the asset list including address, type of equipment etc.
• Provide an effective scheduling system to ensure that visits are planned in with sites (including tenants) and carried out on time (Create in conjunction with Sanctuary and then work to an agreed schedule, providing details of the schedule)
• Have the ability to provide appropriate repairs / remedial works
• Hold and carry adequate spare parts
• Provide emergency call outs (24hrs)
II.2.5) Award criteria

II.2.6) Estimated value:
Value excluding VAT: 660000 Currency: GBP
II.2.7) Duration of the contract,framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewalyes Description of renewals:The contract will run for 3 years with the option to extend by two (2), one (1) year periods solely at the Groups discretion.

II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted: no
II.2.11) Information about options
Options: no
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:no

Section III: Legal, economic, financial and technical information
III.1) Conditions for participation

III.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure:
Open procedure
IV.1.8) Information about the Government Procurement Agreement(GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date: 2021-10-25 Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted:EN
IV.2.6) Minimum time frame during which the tender must maintain the tender
Duration in months:36(from the date stated for receipt of tender)
IV.2.7) Conditions for opening tenders
Date: 2021-10-25 Local time: 14:00

Section VI: Complementary information
VI.1) Information about recurrence:
This is a recurrent procurement: yes
Estimated timing for further notices to be published:Estimated timing for further notices to be published: The contract will run for 3 years with the option to extend by two (2), one (1) year periods solely at the Groups discretion.
VI.2) Information about electronic workflows
VI.4) Procedures for review
VI.4.1) Review body
Official name: Sanctuary Housing Association
Postal address: Sanctuary House, Chamber Court, Castle Street
Town: Worcester
Postal code: WR! 3ZQ
Country: United Kingdom
Telephone: +44 1905334000
E-mail: group.procurement@sanctuary.co.uk
VI.5) Date of dispatch of this notice:2021-09-23