Defence Online

Type of document: Contract Notice
Country: United Kingdom

1. Title: DPS DATA ACQUISITION PREPARATION & MANAGEMENT (EMERGING TECHNOLOGIES)
2. Awarding Authority: HMRC, GB. Web:
3. Contract type: Service contract
4. Description: Provide impact assessments
Demand Management
Delivery Management including testing & rollback capabilities
Business Requirements
Solution Design
ETL (Extract-Transform-Load) Code Delivery
Virtual databases code delivery
Incident/problem management
Change management
Batch operation -support/recovery
Event Management–Provide support when required
HPI Management-Provide support when required
Change Management–Evaluate change within SLA’s
Capacity/performance management
Knowledge management
5. CPV Code(s): 72000000, 72316000
6. NUTS code(s): UKD, UKD3, UKD33, UKH, UKH3, UKH31, UKI, UKI4, UKI41
7. Main site or location of works, main place of delivery or main place of performance: Location North West England
Address where the work will take place The base locations where the work will take place are:
Trinity Bridge House
2 Dearmans Place
Salford
Manchester
UK
M3 5BS
Alexander House
21 Victoria Avenue
Southend on Sea
UK
SS99 1AA
Stratford Regional Centre
14 Westfield Avenue
Stratford
London
UK
E20 1HZ
8. Reference attributed by awarding authority: Not provided.
9. Estimated value of requirement: Budget range £3,000,000
10. Closing date for applications 8.12.2020 (23:59).
11. Address to which they must be sent: For further information regarding the above contract notice please visit
12. Other information: Deadline for asking questions Tuesday 1 December 2020 at 11:59pm GMT
Latest start date Monday 8 February 2021
Expected contract length 16 months
About the work
Why the work is being done Data Platform Services (DPS) provides enterprise-wide data platform engineering capabilities that enable the acquisition, administration (management) and application (exploitation and consumption) of enterprise data.
DPS provides the core platform capabilities and building blocks needed by:
• CDIO Chief Data Office to implement enterprise data management (governance, models & standards), implement / manage data sharing and provide advanced analytics exploitation services.
• CDIO Customer Groups to assemble, build and run line of business data services.
• Data consumers (standard and advanced) within the wider HMRC Business to access and exploit data, within a supported self-serve framework.
DPS will also provide the support offerings that enable HMRC to become a data-driven and insight-led organisation, drive data innovation and drive adoption of emerging technologies like AI (Artificial Intelligence) and ML (Machine Learning).
Problem to be solved HMRC has a large and complex Data Analytics estate which has large number of data pipelines moving, messaging and transforming data between various data stores. DPS is building a logical data warehouse using data virtualisation to expose the legacy data warehouses and new data stores to wider HMRC data consumers.
We design and build ETL/ELT and Data streaming services to ensure data is available in various data warehouses and lakes for consuming by different exploitation business services.
Who the users are and what they need to do All HMRC customer groups (Customer Compliance, Customer Services, Customer Strategy and Tax Design, Corporate, VOA) need platform services they can consume for data on which they can build their specific line of business exploitation services.
HMRC Chief Data Office needs platform services which enable Data Management, Governance and Data sharing.
Other Government Departments rely on the Platform for receiving data for use within HMRC, and sharing HMRC data for their use.
Early market engagement
Any work that’s already been done
Existing team HMRC and other suppliers
Typically teams comprise of the following roles:
Technical Project Manager
Data Engineer (ETL/ELT, Fabric, Virtualisation)
Scrum Master
Solution Architect
Product Owner
Data Modellers
Data Analysts
Business Analysts
QA
Service Manage
Current phase Not applicable
Working arrangements The supplier will be required to co-locate with existing platform teams (mixed teams comprising internal staff and other contractors) 5 days per week.
No expenses will be chargeable for travel or accommodation relating to agreed base locations.
Where travel is necessary outside the base locations, this will be referenced in the Statement of Works with expenses agreed in line with HMRC travel policy.
Current working practices dictate that work will be undertaken remotely. The supplier will be required to work with Chief Digital Information Office (CDIO) teams nationwide.
The supplier will provide upskilling to HMRC staff to increase internal capability.
Security clearance Must have BPSS before employment commences and resources come on site.
Must be SC eligible. SC process can start after employment commences.
Clearance costs to be met by supplier.
Additional information
Additional terms and conditions HMRC Mandatory Terms to be added
Skills and experience
Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.
Essential skills and experience
Please provide evidence to support each criterion below:
Experience working with and leveraging the benefits of AWS and Microsoft Azure Cloud hosted services
Experience working with ETL and ELT tools; namely Pentaho Data Integrator and/or Talend to design, create, deploy and operate enterprise services focusing on re-use, consistency and performance
Experience Data Modelling and creation of physical models conformant with Enterprise Data Model and organisation standards
Creating performant and resilient ETL/ELT jobs and Data Messaging pipelines for a large enterprise
Capability of Java and JavaScript development
Supporting 24×7 Data Acquisition and Data Preparation services
Experience working with Databases
Experience working with Data Messages Queueing technologies, preferably Kafka
Test driven development with Business Intelligence services including use of Continuous Integration environments
Automated and Performance testing of ETL / ELT and Data Messaging services
Experience of customer facing issue and incident resolution
Producing and maintaining technical documentation and a knowledge base
Working safely within our UK based secure engineering environments at SC level
Nice-to-have skills and experience
Please provide evidence to support each criterion below:
Experience using Metadata and information Management solutions
Experience using and administering Data Virtualisation solutions, preferably Denodo
Experience with Red Hat Linux
Experience working with large databases and data lakes
Experience working with public sector organisations
How suppliers will be evaluated
All suppliers will be asked to provide a written proposal.
How many suppliers to evaluate 4
Proposal criteria
Shortlisted suppliers will be asked to provide Case-Study, Written Proposal and Presentation. These will be scored using a selection of Essential Criteria outlined above to be provided with Proposal Scenario.
Below outlines the expected ways of working to be evidenced:
Demonstrate how you as a supplier have been fully accountable for delivery of a project or outcome and successfully delivered to specification, time and with value for money
Demonstrate how you as a supplier have been fully accountable for operating/running a service to agreed service levels and standards
Demonstrate as a supplier how you have taken remedial action where outcomes have not been to agreed standards
Agility – delivering iteratively and incrementally within a context of evolving requirements following SCRUM and Kanban approaches
Making knowledge capture and sharing part of day to day activities
Ensuring successful handover at any required stage of a project or a service
Delivering business value – making sure business requirements are understood, validated via positive challenge and delivered against while understanding the value being generated (i.e. business intent)
Innovative thinking – think outside the set of existing organisational constraints to arrive the most appropriate and efficient route to deliver desired outcomes
MVPs (Minimum Viable Product) – effective definition and delivery of true MVPs that shorten time to delivering business value
Reusability by design – ensuring solutions are formulated from reusable capabilities as well as ensuring new capabilities are reusable
Simplicity by design – a clear focus on producing and positively challenging solutions to be as simple as possible
Design for minimising build and run costs
Responsive mobilisation – ability to resource work and start delivering in 4-5 weeks
Enough capacity to ensure supplier can cope with DPS demand, in the specified locations
Cultural fit criteria
Build inhouse skills 1.At DPS we want to grow our in-house skills: oHow would you support this? oWhat skills, time and expertise would you make available and where?
Evidence how you deliver in multi supplier environments adhering to DPS behaviours, including inclusivity and collaboration.
Payment approach Fixed price
Additional assessment methods
Case study
Presentation
Evaluation weighting
Technical competence
60%
Cultural fit
10%
Price
30%
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TKR-20201125-EX-1509797