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Type of document: Invitation to tender
Country: United Kingdom
OJEU Ref: (2018/S 197-445838/EN)
Nature of contract: Service contract
Procedure: Open procedure
Regulation of procurement: EU – with participation by GPA countries
Type of bid required: Global bid

Contract notice
Services

Section I: Contracting authority
I.1) Name and addresses
Official name: LGSS Procurement on behalf of Cambridgeshire County Council
Postal address: Shire Hall, Castle Hill
Town: Cambridge
Postal code: CB3 0AP
Country: United Kingdom
Contact Person: LGSS Procurement
Telephone: +44 1223715345
Email: procurement@northamptonshire.gov.uk
Internet address(es):
Main address:
Address of the buyer profile:
Official name: Cambridgeshire County Council
Postal address: Shire Hall, Castle Hill
Town: Cambridge
Postal code: CB3 0AP
Country: United Kingdom
Contact Person: Elizabeth Sayers
Telephone: +44 1223507157
Email: Elizabeth.Sayers@cambridgeshire.gov.uk
Internet address(es):
Main address:
Address of the buyer profile:
Official name: Northamptonshire County Council (including its local authority successor)
Postal address: Northamptonshire Highways, One Angel Square, Angel Street
Town: Northampton
Postal code: NN1 1ED
Country: United Kingdom
Contact Person: James Loader
Telephone: +44 1604364439
Email: jloader@kierwsp.co.uk
Internet address(es):
Main address:
Address of the buyer profile:
Official name: Peterborough City Council
Postal address: Sand Martin House, Bittern Way, Fletton Quays
Town: Peterborough
Postal code: PE2 8TY
Country: United Kingdom
Contact Person: Andy Bryan
Telephone: +44 1733317458
Email: andrew.bryan@peterborough.gov.uk
Internet address(es):
Main address:
Address of the buyer profile:

I.2) Joint Procurement:
The contract involves joint procurement
The contract is awarded by central purchasing body
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge,at:
Additional information can be obtained from:
the above mentioned address
Tenders or requests to participate must be submitted:
electronically via:
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services

Section II: Object
II.1) Scope of the procurement
II.1.1) Title: Framework for the Provision of ITSO Accredited Services to Cambridgeshire County Council, Northamptonshire County Council and Peterborough City Council

Reference number: DN352850
II.1.2) Main CPV code: 72000000
II.1.3) Type of contract: Services
II.1.4) Short Description: Cambridgeshire County Council (CCC), Peterborough City Council (PCC) and Northamptonshire County Council (NCC) (The “Authority”) wishes to invite Tenders for the supply of services in respect of the provision of ITSO accredited services which are detailed within this ITT and broken down into 4 lots. The successful Potential Provider(s) will be responsible for providing this service and liaising closely with the Contract Manager identified by the Authority.
II.1.5) Estimated total value:
Value excluding VAT: 480000 Currency: GBPII.1.6) Information about lots:
The contract is divided into lots: Yes
Tenders may be submitted for all lots
II.2) Description
II.2.1) Title: ITSO Smartcard, ITSO Flashcard and Consumables

Lot No:1
II.2.2) Additional CPV code(s)
72000000

II.2.3) Place of performance
Nuts code: UK
II.2.4) Description of the procurement:
1) Lot 1: Summary smart and flashcards with consumables:
1.1) English National Concessionary Travel Schemes (ENCTS): ITSO compliant Smartcard bus pass with uploaded photograph for Cambridgeshire County Council, Peterborough City Council and Northamptonshire County Council and its successor legal authorities;
1.2) Guided Busway: smartcard travel pass without uploaded photograph for Cambridgeshire County Council;
1.3) Education Transport: flashcard travel pass approximately 5,6 % with photographs and the remainder without uploaded photographs for Cambridgeshire County Council and Northamptonshire County Council and its successor legal Authority;
1.4) Disclosure and Barring Service (DBS): flashcard ID badges with uploaded photograph Cambridgeshire County Council;
1.5) other services: examples of other services that might wish to join this contract under the same terms but at a later date would be the provision of Smartcards for Cambridgeshire Education Transport. This additional volume is not guaranteed and is subject to funding and priorities in the future. Peterborough City Council and Northamptonshire County Council and its successor legal Authority may also wish to bring on other services.
1.6) scope lot 1:
This lot is being let by the Cambridgeshire County Council Passenger Transport Service which works in partnership with private and voluntary sectors to stimulate, coordinate and enhance public transport services.
See tender documents for further details.
II.2.5) Award criteria

II.2.7) Duration of the contract,framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: no
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted: no
II.2.11) Information about options
Options: no
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:no
II.2.1) Title: HOPS for ENCTS, Commercial Services and other Smart Ticketing as specified

Lot No:2
II.2.2) Additional CPV code(s)
72000000

II.2.3) Place of performance
Nuts code: UK
II.2.4) Description of the procurement:
Cambridgeshire County Council, Peterborough City Council and Northamptonshire County Council currently have contracted HOPS provision. This lot therefore covers, where required, the costs and processes to transfer Cambridgeshire’s existing data from the current HOPS service as well as for provision of a HOPS service that allows the ITSO shell and IPE creation records to be received and to generate batch acknowledgements. Individual business rules for the Local Authority relating to the HOPS provision are set out in Annex 6 (Business rules for Hotlisting for Cambridgeshire County Council).
See tender documents for further details.
II.2.5) Award criteria

II.2.7) Duration of the contract,framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: no
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted: no
II.2.11) Information about options
Options: no
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:no
II.2.1) Title: ITSO Card Management Database and card management system for online application and Customer Relationship Management system (CRM)

Lot No:3
II.2.2) Additional CPV code(s)
72000000

II.2.3) Place of performance
Nuts code: UK
II.2.4) Description of the procurement:
3.1) The purpose of this lot is for the preparation and potential hosting of a fully functioning Card Management Database Service for all the data-elements necessary for managing Customer Media together with their digital images (photographs) for the Northamptonshire Concessionary card scheme:
3.1.1) the supplier shall provide an online module, fully integrated with the CMS specified to enable customers to apply online for their ITSO ENCTS Concessionary Bus Pass;
3.1.2) this must include:
3.1.2.1) automated identity verification;
3.1.2.2) ability to upload images that conform, as a minimum, to passport quality standard;
3.1.2.3) online payment engine;
3.1.2.4) the ability for a customer to order a new or replacement pass;
3.1.2.5) ability to upload documents to enable applicants not eligible by age to apply online;
3.1.2.6) a unique customer reference and full audit trail;
3.1.3) the supplier shall ensure that the system:
3.1.3.1) allows for the council to have the ability to manually check and amend any of the text within the application;
3.1.3.2) uses the council’s website template to ensure a consistent look and feel to the application process;
3.1.3.3) seamlessly links from the Council’s website to give the applicant confidence in using the system;
3.1.3.4) allows for the council to define the data-type entry requirements, the data-type process and checking business rules, including evidence based checks and conformance to Standards.
3.1.3.5) can be amended and improved regarding the on line application system based on feedback from customers and/or the council.
See tender documents for further details.
II.2.5) Award criteria

II.2.7) Duration of the contract,framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: no
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted: no
II.2.11) Information about options
Options: no
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:no
II.2.1) Title: Commercial Fares Card Management Database and Customer interface for Online Ticketing and Purchasing

Lot No:4
II.2.2) Additional CPV code(s)
72000000

II.2.3) Place of performance
Nuts code: UK
II.2.4) Description of the procurement:
The purpose of this Lot is for the preparation and potential hosting of a fully functioning card management database service for all the data-elements necessary for managing Customer Media together with their digital images (photographs) for the Guided Busway (The Busway) commercial card scheme.
The context of the environment/service will also use ITSO compliant data messaging including the new Supplementary Data messages for data items relevant to card issue that were not included in earlier versions of the ITSO specification including digital image transfer.
Besides recording and supporting the initial issue of the TCA or Scheme Concession cards, the functionality should cater for management of all loss, replacement, hot-listing and action listing of cards according to the ITSO specification, including integration, proving, testing and acceptance-procedures for connection with the relevant ITSO AMS-HOPS for the Shell and Product Accounts.
See tender documents for further details.
II.2.5) Award criteria

II.2.7) Duration of the contract,framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: no
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted: no
II.2.11) Information about options
Options: no
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:no
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure:
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement

Framework agreement with a single operatorIV.1.8) Information about the Government Procurement Agreement(GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date: 2018-11-21 Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted:EN
IV.2.6) Minimum time frame during which the tender must maintain the tender
Duration in months:6(from the date stated for receipt of tender)
IV.2.7) Conditions for opening tenders
Date: 2018-11-21 Local time: 12:00

Section VI: Complementary information
VI.1) Information about recurrence:
This is a recurrent procurement: yes
VI.2) Information about electronic workflows
VI.4) Procedures for review
VI.4.1) Review body
Official name: Mr Paul White Head of Procurement
Postal address: One Angel Square
Town: Northampton
Postal code: NN1 1ED
Country: United Kingdom
E-mail: pwhite@northamptonshire.gov.uk
Internet address:

VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
If an appeal regarding the award of Contract has not been successfully resolved the Public Contracts Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of their rules to take action in the High Court(England, Wales and Northern Ireland). Appeals should be lodged in accordance with Regulation 86, Notices of decisions to award a contract, Regulation 87 Standstill Period; and Regulation 91 Enforcement of duties through the Court of the Public Contracts Regulations 2015 (as amended).

VI.5) Date of dispatch of this notice:2018-10-08

Post written by: Andrew Perry


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