Defence Online

Type of document: Contract Notice
Country: United Kingdom

1. Title: Veterans? Mental Health Services
2. Awarding Authority:
N E L Commissioning Support Unit
75 Worship Street
London
England
EC2A 2DU
Contact: Natalie Polyblank
Email: natalie.polyblank@nelcsu.nhs.uk
Phone: Not Provided
URL: www.nelcsu.nhs.uk
3. Contract Type: Services
4. Description: Following recent engagement work NHS England is looking to secure providers to deliver a comprehensive veterans? mental health service across England.

Providers must be capable of delivering the service across a wide geography which may include via a lead or prime contractor model. Providers must also demonstrate how they will link with appropriate and relevant third sector organisations to ensure that the needs of veterans are met.

Future veterans mental health services should provide:
– A single point of contact that accepts and makes referrals so that the appropriate care and support are accessed in a timely and responsive manner;
– A quick response triage approach that prioritises on the basis of clinical need and potential risk using evidence based protocols, within a stepped-care model that includes appropriate onward referrals services;
– An effective response to disclosures and identification of serious mental illness and fast tracks patients into the appropriate services and undertakes risk assessments as part of this;
– A working hours single point of contact service for health and social care professionals that provides evidenced based professional advice on the management of veterans with acute mental health difficulties and assists in guiding providers on the most appropriate initial treatments, including referral pathways;
– A range of ways to provide patient advice and care models, such as live-video, text and email as an addition to face to face consultations;
– Adopts a partnership approach with the MOD to provide an in reach service for serving personnel who are approaching discharge in order to:
* Complement the mental health first aid service, by providing a support information pack for all, including education on recognising the early signs of mental health illness and who to contact for support and care.
* Agree a care plan that ensures continuity of care where mental health issues already exist.
* Liaise with the appropriate local authority and or charities to ensure there is appropriate family and carer support in place.
* Provide a lead co-ordination role in providing a package of care in partnership with state and third sector agencies to deliver a coordinated service in line with veterans? needs and maximise the value of the investment.
– Where appropriate, provides directly delivered evidenced based psychological therapies such as (IAPT) services (to replace / augment / support existing IAPT services) to stabilise patients and refer on to other services based on clinical need. This is to include elements of the care management of veterans with problems surrounding substance misuse, especially alcohol.

A fuller description of the requirements is attached.

Please note this is a market assessment exercise to gather generate interest. The subsequent procurement will be advertised separately and all organisations wanting to participate will need to respond to the procurement advertisement.
5. CPV Codes:
85000000 – Health and social work services
6. NUTS Codes: UKI12
7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: North East,North West,Yorkshire and The Humber,East Midlands,West Midlands,East of England,London,South East,South West
8. Reference Attributed by the Awarding Authority:
RTL055P
9. Estimated Value of Requirement: #3,198,000
10. Start Date: 01/04/2017
11. End Date: 31/03/2020
12. Closing Date: 31/08/2016
13. Other Information:
Link to ProContract Advert

Additional Text
Interested Applicants wishing to participate in this procurement activity must express an interest by registering their details on the portal website at: If you are not already registered on the portal you will need to register your organisation before you can continue with your Expression of Interest and this registration procedure can take up to 24hrs to turnaround from the submission of your registration. Once registered, you will need to navigate to “Current Opportunities”. Within this area there is a project called ?RTL055P Veterans’ Mental Health Services?. Click the link for the opportunity and in the right hand box on the screen titled: ?Expression of Interest Window?, please log-in and register your interest in this opportunity. Please follow the instructions to express an interest. You should then receive two emails; 1: advising that you have successfully registered your interest, 2: advising you that the documents are now available to download. You will then need to log back into to the portal to access and download the documentation. Please note that by expressing an interest you are NOT committing yourself to submit a bid.

Bidders are reminded of the steps that must be completed: 1. Ensure that your Organisation is registered on the portal (if not then remember it can take up to 24hrs for this to turnaround). 2. Express your interest inside the published deadline. All the above steps must be completed inside the published deadline for your application to be considered.

The deadline for Expressions of Interest is responses in relation to this procurement process is on 31st August 2016 at 16:00pm. This date may be subject to change at any time and such changes will be notified via the ProContract e-tendering portal.
Link to Five Year Forward View

For further information/documentation please visit: