Defence Online

Type of document: Contract Notice
Country: United Kingdom
Publication Ref: (2024/S 000-014927/EN)
Nature of contract: Supply contract
Procedure: Open procedure
Type of bid required: Global bid

Contract notice
Supplies

Section I: Contracting authority
I.1) Name and addresses
Official name: Police, Fire and Crime Commissioner for Northamptonshire
National registration number: n/a
Postal address: Darby House, Darby Close, Park Farm Industrial Estate
Town: Wellingborough
Postal code: NN8 6GS
Country: United Kingdom
Contact Person: Claire Fox
Telephone: +44 7557778742
Email: claire.fox@northants.police.uk
Internet address(es):
Main address:
Address of the buyer profile:

I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge,at:
Additional information can be obtained from:
the above mentioned address
Tenders or requests to participate must be submitted:
electronically via:
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Public order and saftey

Section II: Object
II.1) Scope of the procurement
II.1.1) Title: IT Service Management

Reference number: OPFCC Northamptonshire
II.1.2) Main CPV code: 48620000
II.1.3) Type of contract: Supplies
II.1.4) Short Description: Northamptonshire’s Police Fire and Crime Commissioner is looking to procure a joint IT Service Management (ITSM) platform for Police and Fire customers.
The IT Technical Support team currently have to use two ITSM platforms, one an older version (for Police) and more recent version for Fire.
The Police system has on average 2.2k incidents and requests coming through each month, Fire has approximately 120.
The two-system set up has proved to be a significant complication for Technical Support teams as well as for business customers.
II.1.5) Estimated total value:
Value excluding VAT: 600000.00 Currency: GBP
II.1.6) Information about lots:
The contract is divided into lots: no
II.2) Description
II.2.2) Additional CPV code(s)
48000000, 48430000, 48600000

II.2.3) Place of performance
Nuts code:
Main site or place of performance:
NN8 6GS

II.2.4) Description of the procurement:
Northamptonshire’s Police Fire and Crime Commissioner is looking to procure a joint IT Service Management (ITSM) platform for Police and Fire customers.
The IT Technical Support team currently have to use two ITSM platforms, one an older version (for Police) and more recent version for Fire.
The Police system has on average 2.2k incidents and requests coming through each month, Fire has approximately 120.
The two-system set up has proved to be a significant complication for Technical Support teams as well as for business customers.
II.2.5) Award criteria

II.2.6) Estimated value:
Value excluding VAT: 600000.00 Currency: GBP
II.2.7) Duration of the contract,framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: no
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted: no
II.2.11) Information about options
Options: no
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:no

Section III: Legal, economic, financial and technical information
III.1) Conditions for participation

Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure:
Open procedureIV.1.8) Information about the Government Procurement Agreement(GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date: 2024-06-03 Local time: 13:00
IV.2.4) Languages in which tenders or requests to participate may be submitted:EN
IV.2.7) Conditions for opening tenders
Date: 2024-06-03 Local time: 13:00

Section VI: Complementary information
VI.1) Information about recurrence:
This is a recurrent procurement: no
VI.2) Information about electronic workflows
VI.4) Procedures for review
VI.4.1) Review body
Official name: PFCC for Northamptonshire
Postal address: Darby House, Darby Close, Park Farm Industrial Estate, Wellingborough.
Town: Northampton
Postal code: NN8 6GS.
Country: United Kingdom
E-mail: clairefox@northants.police.uk
VI.5) Date of dispatch of this notice:2024-05-10