Defence Online

Type of document: Contract Notice
Country: United Kingdom
Publication Ref: (2024/S 000-006740/EN)
Nature of contract: Service contract
Procedure: Open procedure
Type of bid required: Global bid

Contract notice
Services

Section I: Contracting entity
I.1) Name and addresses
Official name: Highlands and Islands Airports Limited
Postal address: Head Office, Inverness Airport
Town: Inverness
Postal code: IV2 7JB
Country: United Kingdom
Contact Person: Jill Fryer
Telephone: +44 1667462445
Email: procurement@hial.co.uk
Fax: +44 1667464300
Internet address(es):
Main address:
Address of the buyer profile:

I.3)Communication
The procurement documents are available for unrestricted and full direct access, free of charge,at:www.publiccontractsscotland.gov.uk
Additional information can be obtained from:
the above mentioned address
Tenders or requests to participate must be submitted
electronically via:www.publiccontractsscotland.gov.uk
I.6) Main activity:
Airport related activities

Section II: Object
II.1) Scope of the procurement:
II.1.1) Title: Support Services for Passengers With Reduced Mobility – Inverness Airport
Reference number: HIA-1732
II.1.2) Main CPV code: 63700000
II.1.3) Type of contract: Services
II.1.4) Short Description:
HIAL have a requirement for the provision of support services for passengers with reduced mobility (PRM) at Inverness Airport.
The Service Provider will be expected to provide safe assistance to and from aircraft, and high-quality customer care, to persons with reduced mobility at Inverness Airport.

II.1.5) Estimated total value
Value excluding VAT: 2700000 Currency: GBP
II.1.6) Information about lots
The contract is divided into lots:no
II.2) Description
II.2.2)Additional CPV code(s)
Main CPV code: 79342300

II.2.3) Place of performance
Nuts code: Main site or place of performance:
Inverness

II.2.4) Description of the procurement:
HIAL have a requirement for the provision of support services for passengers with reduced mobility (PRM) at Inverness Airport.
The Service Provider will be expected to provide safe assistance to and from aircraft, and high-quality customer care, to persons with reduced mobility at Inverness Airport
II.2.5)Award criteria
II.2.6) Estimated value
Value excluding VAT: 2700000 Currency: GBP
II.2.7) Duration of the contract,framework agreement or dynamic purchasing system
Duration in months:60
This contract is subject to renewal: yes Description of renewals:
Potential to extend for a further 2 years

II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:no
II.2.11) Information about options
Options: yes
Description of options:
HIAL may wish to consider related services, which are in addition to those specified and which HIAL may or may not choose to purchase during the duration of the Contract. These Additional Options will not be evaluated. In relation to this Contract, HIAL proposes the following options:
Ad-hoc Training for other HIAL Airports – There may be a requirement for the provision of ad-hoc training related to the Service to some HIAL staff at other HIAL Airport sites; and
(b) Any other services which the winning Tenderer considers it could provide to HIAL, particularly while staff engaged to provide the Services are not so engaged (i.e. where those staff are on-site but have no passengers to assist).
Provide proposals for additional related services. State clearly in the Price Schedule any associated additional costs.

II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no

Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.1.4) Objective rules and criteria for participation
List and brief description of rules and criteria:See Tender Document

III.1.6) Deposits and guarantees required:
HIAL does not undertake to accept any Tender where the financial health of the Tenderer would, in the opinion of HIAL, pose too high a risk.
Where a Tenderer does not meet the minimum required standards of economic and financial standing, the Tenderer may still be eligible for consideration where their submission is supported by a parent company, bank or other appropriate third party guarantee in form and substance satisfactory to HIAL.

III.1.7) Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
See Tender Document

Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure:
Open procedure
IV.1.8) Information about the Government Procurement Agreement(GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:2024-04-05 Local time:12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted: EN
IV.2.7) Conditions for opening tenders
Date:2024-04-05 Local time:12:00
Place:Remotely online

Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:yes
Estimated timing for further notices to be published:After Year 5 or extended period

VI.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information:NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at
The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
(SC Ref:759719)
Download the ESPD document here:

VI.4) Procedures for review
VI.4.1) Review body
Official name: Inverness Sheriff Court and Justice of the Peace Court
Town: Inverness
Country: United Kingdom

VI.5) Date of dispatch of this notice:
2024-03-01