Defence Online

Type of document: Contract Notice
Country: United Kingdom

1. Title: SKILLS, LEARNING AND KNOWLEDGE PORTAL – USER INTERFACE PILOT AND PROTOTYPE REQUIREMENT
2. Awarding Authority: College of Policing, GB. Web:
3. Contract type: Service contract
4. Description: A functioning modular prototype, able to demonstrate full-functionality of the ‘end-to-end’ user journey, capable of functioning on mobile and desktop platforms and compatible with college platforms.
This project will run 01/09/22-31/03/22 and engage real users and where appropriate wider partners to test, evaluate and optimise the prototype.
5. CPV Code(s): 72000000, 72200000, 72212000
6. NUTS code(s): UKC, UKC1, UKC14
7. Main site or location of works, main place of delivery or main place of performance: No specific location, for example they can work remotely
Address where the work will take place The work can be performed from any location but will primarily be virtual via Teams unless there is a need for face-to-face meetings at the identified College sites or the supplier’s own premises. The supplier should be able to travel to key sites as and when necessary, complying at all times with COVID restrictions and directives.
8. Reference attributed by awarding authority: Not provided.
9. Estimated value of requirement: Budget range £40 – £60k on the development and production of the SLKP phase prototype.
10. Closing date for applications 22.7.2022 (23:59).
11. Address to which they must be sent: For further information regarding the above contract notice please visit
12. Other information: Deadline for asking questions Friday 15 July 2022 at 11:59pm GMT
Latest start date Tuesday 6 September 2022
Expected contract length approx 30 weeks (end date 31st March 2023)
Why the work is being done The College of Policing exists to help policing protect people, by sharing knowledge and best practice, providing training and professional development, and supporting national recruitment.
The Digital Intelligence and Investigation (DII) project has a number of work streams, one of which is the planned development of a user-interface. This is referred to as the ‘Skills, Learning and Knowledge Portal’ (SLKP).
The portal aims to enhance the ability of law enforcement professionals to obtain information concerning potential career pathways including but not exclusively, professional development skills, recruitment, and learning and accreditation standards. This portal will allow queries, searches and signposting activities for users to identify development, knowledge, training and general information opportunities associated with the digital and cyber environment in law enforcement.
Problem to be solved There is no single user interface that allows a user to obtain information relating to their digital career pathway (DCP). Existing skills frameworks are disparate and not held in a single format or location. We are seeking an experienced delivery partner who can provide an initial prototype that will articulate how an interface will respond to questions and interrogate data to provide answers to users seeking information on their DCP. The prototype should reflect the proposed functionality of the POC and demonstrate how an engaging and dynamic user experience can be developed and at what cost.
The pilot outcome including the operating prototype will be presented to the College and DII project with subsequent consideration by the commissioning board for further funding. This will facilitate future development and implementation of the full solution.
key deliverables by 7th March 2023
Production/delivery of ‘SLKP’ pilot reflecting phase-one MVP
High-level and conceptual specification of technical product
Demonstrate user feedback and engagement in testing of the product.
Engage with end-user workshops to enable product testing and refinement.
Articulate a detailed costing framework for existing and future iterations/modules.
Allow for college feedback and amendments prior to 31st March 2023.
Who the users are and what they need to do Policing and the College has a wide range of intended end users from within law enforcement including police officers as well as support staff at all ranks and levels who will require access to the user interface prototype.
In addition, research has identified existing key databases and sources of information that would be accessed by the SLKP prototype and now detailed in the POC.
These groups and levels were initially defined as:
Strategic leads (Gold)
Those with departmental or tactical responsibility (Silver)
The operational level– operating actively at the point of delivery (Bronze)
The initial POC research enabled significant user engagement but this will need to be a continuous process in order to maximise the development of the prototype. Further engagement will therefore be needed with a broad profile of potential users of the portal – this will include policing and key partner stakeholders that will be selected by the DII project team.
Early market engagement
Any work that’s already been done A written proof of concept (available to the sucessful bid) that details and visualises how a user interface could be built and accessed has been produced. We require a working prototype to test in a live environment which links to existing College of Policing programmes, databases and platforms.
The interface, referred to as the Skills Learning and Knowledge Portal will enable access to information regarding learning, accreditation standards and professional development skills via a user focused product that poses and enables them to pose questions, contextualises their learning needs and helps determine their learning and career pathway options.
Existing team The internal project team currently consists of the Project Manager, Product Owners and Communications Team. They will frequently engage with other College of Policing stakeholders including Professional Development, Curriculum and IT leads.
Current phase Alpha
Working arrangements Working virtually via Teams with a team who will fully integrate with the DII project team, sharing their knowledge and insight and able to work within an agile delivery process and practice. Microsoft compatible resources will be used with Teams the primary communication and document management software for the delivery of this project.
Security clearance Security cleared personal at NPPV 2 or 3.
Additional information
Additional terms and conditions
Skills and experience
Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.
Essential skills and experience
Ability to commit a business analytical capability to inform the options and outcomes of the prototype
Experience of using agile delivery methodologies
Demonstrable accountability and experience of working within multi-agency team environments to deliver joint visions and products.
Experience of rapid delivery of digital products to ambitious deadlines, leading to operational solution delivery
Demonstrable experience of delivering engaging and dynamic user interfaces,
Demonstrable experience of running effective user workshops for gathering user requirements
Demonstrable experience of working to WGAC2.1AA
Nice-to-have skills and experience
Understanding and experience of the CoP, our internal culture and business processes
Experience of working with UK police forces and related organisations to refine and streamline operational processes using a business transformation approach
How suppliers will be evaluated
All suppliers will be asked to provide a written proposal.
How many suppliers to evaluate 5
Proposal criteria
Technical Solution
Approach and Methodology
Team Structure
Risks, Dependencies and Mitigation
Cultural fit criteria
Knowledge and expertise sharing
Collaborative working
Payment approach Fixed price
Additional assessment methods Presentation
Evaluation weighting
Technical competence
65%
Cultural fit
5%
Price
30%
TKR-202279-EX-1848026