Defence Online

Type of document: Invitation to tender
Country: United Kingdom
OJEU Ref: (2018/S 177-401405/EN)
Nature of contract: Service contract
Procedure: Open procedure
Regulation of procurement: EU – with participation by GPA countries
Type of bid required: Global bid

Contract notice
Services

Section I: Contracting authority
I.1) Name and addresses
Official name: Police and Crime Commissioner for North Wales Police and North Wales Police
National registration number: n/a
Postal address: Force Headquarters, Glan-y-don, Abergele Road, North Wales
Town: Colwyn Bay
Postal code: LL29 8AW
Country: United Kingdom
Contact Person: Kim Richards
Telephone: +44 1492804248
Email: kim.richards@nthwales.pnn.police.uk
Internet address(es):
Main address:
Address of the buyer profile:

I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge,at:
Additional information can be obtained from:
the above mentioned address
Tenders or requests to participate must be submitted:
electronically via:
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Public order and saftey

Section II: Object
II.1) Scope of the procurement
II.1.1) Title: Victim Help Centre

Reference number: 32682
II.1.2) Main CPV code: 79512000
II.1.3) Type of contract: Services
II.1.4) Short Description: Contract for the provision of a Victim Help Centre. The contract is for an initial period of 2 years commencing on 1.4.2019 with potential to extend for a further 3 years in multiples not exceeding 12 months.
The Police and Crime Commissioner for North Wales currently provide support for victims of crime within a hub called the ‘Victim Help Centre’ (VHC) located at North Wales Police Divisional Headquarters, St Asaph. The Service is currently provided by an external Supplier, the current contract comes to an end on 31.3.2019 and therefore we are looking to put a new contract in place to commence on 1.4.2019.
The Closing Date: 2:00 pm on 12.10.2018.
This Contract will be open for use by the Police and Crime Commissioner for Gwent and/or Gwent Police throughout the contract period should they require.
II.1.5) Estimated total value:
Value excluding VAT: 3600000.00 Currency: GBP
II.1.6) Information about lots:
The contract is divided into lots: no
II.2) Description
II.2.2) Additional CPV code(s)
85000000, 85320000, 85323000, 98000000

II.2.3) Place of performance
Nuts code: UKL13
II.2.4) Description of the procurement:
Contract for the provision of a victim help centreThe contract is for an initial period of 2 years commencing on 1.4.2019 with potential to extend for a further 3 years in multiples not exceeding 12 months.
The Police and Crime Commissioner for North Wales currently provide support for victims of crime within a hub called the ‘Victim Help Centre’ (VHC) located at North Wales Police Divisional Headquarters, St Asaph. The Service is currently provided by an external Supplier, the current contract comes to an end on 31.3.2019 and therefore we are looking to put a new contract in place to commence on 1.4.2019.
Any questions should also be raised via the Messaging section of the Tender, please note that no correspondence will be entered into outside of the system.
The Closing Date: 2:00 pm on 12.10.2018.
The Contract will be open for use by The Police and Crime Commissioner for Gwent and/or Gwent Police should they require.
II.2.5) Award criteria

II.2.6) Estimated value:
Value excluding VAT: 3600000.00 Currency: GBP
II.2.7) Duration of the contract,framework agreement or dynamic purchasing system
Duration in months: 24
This contract is subject to renewalyes Description of renewals:The initial contract period is for 24 months, with the option to extend for another 3 years in multiples of no more than 12 months.

II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted yes
II.2.11) Information about options
Options: no
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:no

Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity,including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:As per the tender documents.
III.1.2) Economic and financial standing
List and brief description of selection criteria: As per the tender documents
Minimum level(s) of standards possibly required: Full independent financial background checks will be carried out prior to award or any contract.
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents

Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure:
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement

Framework agreement with a single operatorIV.1.8) Information about the Government Procurement Agreement(GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date: 2018-10-12 Local time: 14:00
IV.2.4) Languages in which tenders or requests to participate may be submitted:DA, EN
IV.2.6) Minimum time frame during which the tender must maintain the tender
Duration in months:6(from the date stated for receipt of tender)
IV.2.7) Conditions for opening tenders
Date: 2018-10-12 Local time: 14:00 Place:North Wales Police

Information about authorised persons and opening procedure:Force Solicitor
Procurement Officer

Section VI: Complementary information
VI.1) Information about recurrence:
This is a recurrent procurement: no
VI.2) Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
VI.4) Procedures for review
VI.4.1) Review body
Official name: Head of Procurement
Postal address: Force Headquarters, Glan y Don, North Wales
Town: Old Colwyn
Postal code: LL29 8AW
Country: United Kingdom
Telephone: +44 492804247
E-mail: procurement@nthwales.pnn.police.uk

VI.4.2) Body responsible for mediation procedures
Official name: A neutral advisor or mediator shall be chosen by agreement between the Parties
Town: Colwyn Bay
Country: United Kingdom
Internet address:
VI.5) Date of dispatch of this notice:2018-09-11