DSSEC provides key service integration capabilities and engineering consultancy, specialising in the delivery of cost-effective support solutions for Communications and Information Systems, both hardware and software. Through innovative and collaborative working, DSSEC has delivered support solutions across a range of CIS Projects, providing the following services:
• Data Management
• Integrated Logistic Support
• Supportability Engineering
• Availability, Reliability and Maintainability
• Human Factors Integration
• Obsolescence Management
• System Safety and Environmental All services are compliant to industry best practices of the ITIL 4 framework and aligned with current HMG standards and guidance. DSSEC hold accreditations for ISO 9001, ISO 27001, Cyber Essentials and Cyber Essentials Plus and corporate partnerships with IASME.
Our Company – Why DSSEC
Knowing that a system works as expected is one thing, knowing it’s competently supported is another. DSSEC staff are passionate in delivering through life support services to clients who are committed to introducing new systems or who wish to evolve and enhance existing services. We understand the positive effects of listening, open collaborative teamwork and mutual trust between our colleagues, teams and partners in order to deliver successful support services.
Our Methodology – How
Capture – Order – Analyse – Communicate – Deliver are the core principles to our business. We have considerable skill in defining, developing and delivering Supportability, Human Factors Integration and Reliability Cases. To ensure the Cases provided by DSSEC allow a system to function optimally, all analyses supporting the Cases is compliant with the Defence Logistic Framework; the Support Solutions Envelope; Defence Standards 00-600, 00-042, 00-251 and their Joint Service Publications. Our knowledge and agility enables the flexibility to integrate ILS / supportability analyses with Information Technology Infrastructure Library (ITIL) best practice governed programmes and projects, adding true value over and above the face value of the deliverable; it’s a reputational thing.
Our Capabilities – Where
DSSEC predominantly serves the defence and government sectors with all staff holding SC or DV security clearances. We have supportability and ILS engineering experience and expertise across the maritime, land, air, cyber and space domains. For the commercial sectors of space (ground segment) and energy (oil & gas, nuclear generation) market sectors we are uniquely positioned to provide you an independent and unbiased service. The adaptability of DSSEC staff means the best support solution is provided for all systems, whether developed alongside a system or developed for a system already in service.