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Type of document: Contract Notice
Country: United Kingdom

1. Title: FIRE ALARM SERVICING AND MAINTENANCE CONTRACT
2. Awarding Authority: Apex Housing Association, GB Email: procurement@apex.org.uk. Web: www.apex.org.uk
3. Contract type: Service contract
Open/Competitive Flexible
4. Description: The awarding authority manages a wide portfolio of buildings including general needs housing, supported living schemes, and sheltered housing developments across multiple locations. These buildings typically include communal areas, individual dwellings, staff areas, offices, and plant rooms. The alarm and security installations across the sites include the following, Fire alarm Warden/Nurse Call Access Control Automated Doors Intruder alarm CCTV Personal Attack Alarm Disabled Refuge The installations include both landlord and domestic systems and are of varying ages, manufacturers, and configurations. Fire alarm systems in Apex properties include a mix of conventional, addressable, domestic-type interlinked alarms, and hybrid systems. Some properties include multiple systems installed in different parts of the building. Systems may be integrated with ancillary services such as door access, AOV / smoke ventilation, warden call, passenger lifts, or staff call alarms. The Client requires a competent and experienced fire alarm maintenance Contractor to carry out periodic servicing, inspection, testing, and minor repairs of all alarm and security systems as listed within these documents. This shall be carried out in accordance with applicable standards, legislation and manufacturers’ guidance to ensure continued functionality, reliability and statutory compliance of each system. The appointed Contractor shall provide a full programmed maintenance regime covering all equipment forming part of the alarm and security systems. Maintenance shall include all system components such as but not limited to: Fire Alarm Systems: Control panels, zone cards, loop cards, power supplies, batteries, smoke detectors, heat detectors, multi-sensors, beam detectors, aspirating detection systems, manual call points, sounders, sounder beacons, voice sounders, interfaces, relay units, door hold-open devices, input/output modules, repeater panels, autodiallers, and network interfaces. Warden/Nurse Call Systems: Call points, pull cords, call reset units, indicator panels, overdoor lights, staff presence indicators, control units, communication handsets, and associated field devices. Access Control and Automated Door Systems: Control units, proximity readers, keypads, maglocks, electric strikes, request-to-exit devices, door contacts, interface modules, door operators, safety sensors, and override switches. Intruder Alarm Systems: Control panels, PIR sensors, magnetic contacts, vibration sensors, glass break detectors, panic buttons, internal and external sounders, strobe lights, keypads, remote fobs, and dial-out/integration modules. CCTV Systems: Cameras (fixed, PTZ, dome), digital/analog video recorders (NVR/DVR), monitors, power supplies, motion detection devices, housing units, brackets/mounts, and associated recording and storage hardware/software. Personal Attack Alarm Systems: Fixed and wireless panic buttons, reset units, control panels, communication devices, and interface units. Disabled Refuge / Emergency Voice Communication Systems: Refuge outstations, fire telephones, control panels, handsets, status indicators, and cabling infrastructure A full scope of service and list of properties is included in Doc 02 – Service Description and Scope. This is a competitive flexible procedure under the Procurement act utilising two stages. Stage 1: Participation stage At this stage, suppliers are required to submit a Procurement Specific Questionnaire (PSQ). Tenderers must complete DOC 03 PSQ Part 1, Part 1B and Part 2. Tenderers who meet the conditions of participation will have their Doc 03 PSQ Part 2 Technical Question Response assessed. This contains one question – D-01 Experience in Project Delivery. The six (6) highest scoring suppliers who meet the minimum conditions of participation will be invited to proceed to Stage 2. In the event of a tie for sixth place, all suppliers with the same score as the sixth-highest ranked supplier will be invited to tender. This stage is for shortlisting purposes only. No contract award decision will be made at the conclusion of Stage 1. Stage 2: Invitation to Tender (ITT) Shortlisted suppliers will be invited to submit a full tender, which will be evaluated on the basis of the Most Advantageous Tender (MAT). Tenders will be assessed against both quality and cost, using the following proposed weightings: Quality: 60 percent Management Arrangements for Service Delivery: 30 percent Resource Management: 20 percent Social Value: 10 percent Price: 40 percent Full details of the evaluation criteria — including the specific questions, character limits, and pricing schedule — will be provided within the Stage 2 ITT documentation issued to shortlisted suppliers. The estimated value, excluding VAT is £150k P/A. The contract is expected to be let under a recognised standard form appropriate for term service arrangements. Further details will be issued at tender stage, but the following general provisions are anticipated: Contract form: to be NEC4 Term Service Contract (TSC) or other form as specified. Duration: 3 Years with possible extension of 2 years (3+2)
5. CPV Code(s): 31625000, 35120000, 45312100, 79711000, 50413200, 50000000
6. NUTS code(s): UKN, UKN1, UKN10
7. Main site or location of works, main place of delivery or main place of performance: Northern Ireland, Derry City And Strabane.
8. Reference attributed by awarding authority: Apex-18
APX003
9. Estimated value of requirement: The estimated value, excluding VAT is £150k P/A.
10. Time-limit for receipt of tenders or requests to participate: 2.9.2025 (12:00:00).
11. Address to which they must be sent: For further information on the above contract please visit Web:
12. Other information: Evaluation Mechanism: MAT
Services, Works, Goods: Services
CPC Category: Maintenance and repair services
Directive: UK
CfT Involves: A Public Contract
First Cycle: Public
Tender Structure Envelope Type: Qualification/Technical
Contact Point: procurement@apex.org.uk
Award per Item: No
Above or Below Threshold: Above
End of clarification period: 26/08/2025 00:00
Upload of documents within the clarifications: Yes
Tenders Opening Date: 02/09/2025 12:30
Allow suppliers to make an online Expression Of Interest: Yes
Contract awarded in Lots: No
EU funding: No
Multiple tenders will be accepted: No
Contract duration in months or years, excluding extensions: 36 months
Validity of Tender in days or months: 90 days
TKR-2025811-EX-1851476

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