Type of document: Contract Notice
Country: United Kingdom
Publication Ref: (2023/S 000-004550/EN)
Nature of contract: Supply contract
Procedure: Open procedure
Type of bid required: Global bid
Contract notice
Supplies
Section I: Contracting authority
I.1) Name and addresses
Official name: HAMPSHIRE & ISLE OF WIGHT FIRE AND RESCUE SERVICE.
Postal address: Leigh Rd
Town: Eastleigh
Postal code: SO50 9SJ
Country: United Kingdom
Contact Person: Bill Warden
Telephone: +44 1962667808
Email: procurement.clients@hants.gov.uk
Internet address(es):
Main address:
Official name: Devon & Somerset Fire and Rescue Service
Postal address: The Knowle
Town: Clyst St George, Exeter
Postal code: EX3 0NW
Country: United Kingdom
Email: procurement.clients@hants.gov.uk
Internet address(es):
Main address:
Official name: Dorset & Wiltshire Fire and Rescue Service
Postal address: Five Rivers Health and Wellbeing Centre
Town: Salisbury
Postal code: SP1 3NR
Country: United Kingdom
Email: procurement.clients@hants.gov.uk
Internet address(es):
Main address:
Official name: Kent Fire and Rescue Service
Postal address: The Godlands
Town: Tovil, Maidstone
Postal code: ME15 6XB
Country: United Kingdom
Email: procurement.clients@hants.gov.uk
Internet address(es):
Main address:
I.2) Joint Procurement:
The contract involves joint procurement
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge,at:
Additional information can be obtained from:
the above mentioned address
Tenders or requests to participate must be submitted:
to the above mentioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Public order and saftey
Section II: Object
II.1) Scope of the procurement
II.1.1) Title: Integrated Communication Control System (ICCS) and Command and Control Mobilising System
Reference number: EX21259
II.1.2) Main CPV code: 35710000
II.1.3) Type of contract: Supplies
II.1.4) Short Description: ***THIS NOTICE IS BEING PUBLISHED ON BEHALF OF HAMPSHIRE & ISLE OF WIGHT FIRE AND RESCUE SERVICE***
The NFSP is seeking to implement an integrated communication control system (ICCS) and command and control mobilising system for the Fire and Rescue authorities within the NFSP through a shared solution.
a) A suitable hosted (or on premises)cloud-based solution including solution design and development
b) Provision of software system(s) and licenses
c) Provision of hardware
d) Provision of interfacing of systems
e) Training
f) Software/Hardware support and maintenance
g) Relevant Professional Services
to support the aims of the NFSP
All details can be found at
II.1.5) Estimated total value:
Value excluding VAT: 16000000 Currency: GBP
II.1.6) Information about lots:
The contract is divided into lots: no
II.2) Description
II.2.3) Place of performance
Nuts code:
II.2.4) Description of the procurement:
The NFSP primarily delivers the Command and Control system function to its partners as well as aligned outcome based projects.
The NFSP Command and Control system takes incoming 999 and non-emergency calls, creates & manages incidents (full life cycle), allocates and mobilises resources as well has handling administrative functions. It is at the core of all the NFSP Partners statutory requirement commitments and is used 24 hours a day, 7 days a week, 365 days a year.
The NFSP’s current Command and Control solution contract expires in June 2025, with KFRS in July 2025.
This purpose of this project is to procure a replacement managed solution including hardware and software via an open procurement, resulting in a single supplier contract. Submissions from Consortium arrangements will be subject to section 9 of the ITT document.
The replacement system can be hosted or installed locally but must ensure that resilient partnership working remains at the core of any proposal. It is anticipated that there would be a phased rollout out by site, with the three existing NFSP partners go live before Kent FRS.
The scope of the project includes:
Replacement of:
• Integrated Communications Control System ICCS
• Computer Aided Dispatch CAD/ Command and Control CAC
• Automatic Call Distribution System
• Recorder (Voice/data/video etc)
• Performance Dashboard/KPI reporting
• Web and mobile CAD viewing platforms
• Command and Control Gazetteer and Mapping tools
Consideration of additional tools which may be offered as an integrated part of a future solution e.g.
• Risk and resource coverage
• Integrated paging and instant messaging
• Teleconferencing facilities
• What3Words / GoodSAM app (or equivalent)
• Video and social media interaction
• Multi Agency Incident Transfer (MAIT)
• Fire Survival Guidance (FSG) App
• Hardware replacement – servers and clients
• Corporate Gazetteer replacement
• Social and other digital feed
Contractual details
• SLA’s
• KPI’s
• Reporting capabilities
• Data Recovery Points
II.2.5) Award criteria
II.2.6) Estimated value:
Value excluding VAT: 16000000 Currency: GBP
II.2.7) Duration of the contract,framework agreement or dynamic purchasing system
Duration in months: 96
This contract is subject to renewalyes Description of renewals:There are four options to extend, each for a period of up to 12 months.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted: no
II.2.11) Information about options
Options: no
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:no
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2.2) Contract performance conditions: Conditions related to this contract are shown within Annex 3 – Terms and Conditions of the published Tender documentation.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure:
Open procedureIV.1.8) Information about the Government Procurement Agreement(GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:2022/S 000-032253
IV.2.2) Time limit for receipt of tenders or requests to participate
Date: 2023-04-14 Local time: 14:00
IV.2.4) Languages in which tenders or requests to participate may be submitted:EN
IV.2.6) Minimum time frame during which the tender must maintain the tender
Duration in months:4(from the date stated for receipt of tender)
IV.2.7) Conditions for opening tenders
Date: 2023-04-14 Local time: 14:01
Section VI: Complementary information
VI.1) Information about recurrence:
This is a recurrent procurement: yes
VI.2) Information about electronic workflows
VI.4) Procedures for review
VI.4.1) Review body
Official name: High Court of Justice
Postal address: The Strand
Town: London
Postal code: WC2A 2LL
Country: United Kingdom
VI.5) Date of dispatch of this notice:2023-02-14