Defence Online

Type of document: Contract Notice
Country: United Kingdom

1. Title: PERSONAL LEARNING PLAN
2. Awarding Authority: Ministry of Justice Digital & Technology Team, GB. Web:
3. Contract type: Service contract
4. Description: Personal Learning Plan (PLP)
5. CPV Code(s): 72000000, 72200000
6. NUTS code(s): UKI, UKI4, UKI42, UKE32, UKE
7. Main site or location of works, main place of delivery or main place of performance: Yorkshire and the Humber
Address where the work will take place : UK Based. The aligned teams are based in Sheffield & London
8. Reference attributed by awarding authority: Not provided.
9. Estimated value of requirement: Budget range : Up to £3.6 – £5.2m
10. Closing date for applications 2.8.2022 (23:59).
11. Address to which they must be sent: For further information regarding the above contract notice please visit
12. Other information: Deadline for asking questions Tuesday 26 July 2022 at 11:59pm GMT
Off-payroll (IR35) determination: Contracted out service: the off-payroll rules do not apply
Latest start date : Saturday 1 October 2022
Expected contract length: Up to 24 Months
About the work
Why the work is being done : The Personal Learning Plan (PLP) is core to digital work being funded by The Reducing Reoffending Programme to support greater rehabilitation. The PLP will deliver the specific Prisons Strategy White Paper commitment to ensure every prisoner has a personal learning plan.
We know employment reduces the chance of reoffending – by up to nine percentage points. The PLP will be an enabler of increasing the numbers of people leaving prison into sustainable employment.
This work will also help deliver MOJ’s vision to replace prison legacy systems with simpler, clearer, faster digital services by 2024 and ensure increasingly high quality data.
Problem to be solved : Some offenders currently have multiple digital, paper and spreadsheet-based plans which are not joined up, whilst other prisoners have no plan at all. This leads to disconnected, fragmented data, and a service that does not deliver the best outcomes for prisoners.
Who the users are and what they need to do: Learning & Skills managers
Education Staff (Careers Information and Guidance, Education providers etc.)
Wing Staff
Activity management staff
Industries Staff
Keyworkers/Prison Offender Managers (POMs), Community Offender Managers (COMs)
Offender Management Unit
Who need to:
Assess the starting points of prisoners on induction
Record the prisoner’s goals
Assess a prisoner’s potential careers pathway
Record and monitor progress
Identify potential courses and activities that may help a prisoner achieve their goals
Measure the performance of the processes & impact of the activities
See a prisoner’s progress in relation to employability skills
Prepare the prisoner for release
Any work that’s already been done : Fragmented data from several systems has been joined up so staff across a prison can now see an accurate view of prisoner ESW information
Education and work history (during their time in prison)
Functional skills (English, Maths and Digital literacy levels)
Employability skills
Work and Activities
Non-attendance inc. update of the non-attendance reasons (Whereabouts)
Personal development and employment goals
Work readiness prototype
Neurodiversity support needs capture
Neurodiversity support information on DPS personal tab
Neurodiversity Indicator
Reusable API’s so the data can be used elsewhere reducing and preventing duplication of data in future
Existing team: The supplier will be working with MoJ stakeholders across the prison and probation organisation. The Reducing Reoffending service area has a service owner, senior product manager and a senior service designer who will support the managed service to ensure that it is meeting the strategic goals along with the 3 other teams of the service area. In addition, subject matter experts and a policy lead will be available to work with the team but all other delivery roles are expected to be resourced by the managed service provider.
There will be MOJ Product manager who will act as dedicated SME.
Current phase : Beta
Work setup
Working arrangements : There will be a requirement for visits and interviews to prisons, regional offices and teams in London headquarters. There may also be a requirement to travel for meetings in Sheffield or London. Outside of these visits and any meetings, there is no requirement to be office-based and individuals can work remotely.
Security clearance : A minimum of Baseline Personnel Security Standard (BPSS) standard is required.
Where access to live production data is necessary, Security Clearance (SC) will also be required
Skills and experience
Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.
Essential skills and experience: Experience of leading investigative user research into problems & opportunities
In-depth understanding of collaboratively delivering rapid/ iterative prototyping (low to high fidelity) using design systems and approaches.
Experience of digital service and interaction design and agile, incremental software development that delivers value early and iteratively
Proven experience & expertise of collaborating across teams and departments and transferring ownership and knowledge to in-house teams
Proven track record of design, development, and delivery of digital services to, and/or on behalf of, Government Agencies
Nice-to-have skills and experience: Experience within the probation and prison environment
Experience of working within a complex public policy and service environment
Working within a government programme that requires close working with other civil service teams and managed services
Knowledge of current & emerging reporting technology & techniques
Experience of working within a complex public policy and service environment dealing with hard to reach groups of users
How suppliers will be evaluated : All suppliers will be asked to provide a written proposal.
How many suppliers to evaluate : 3
Proposal criteria : A recent case study of a similar project that explains your approach and methodology and how it can ensure successful delivery (20%).
Provide examples of how you have used innovative techniques to investigate and solve problems and how you have identified and delivered value early and iteratively. (10%)
Provide an example team structure including skills, experience, responsibilities and the relevance of individuals. Explain how you will ensure the team delivers their responsibilities throughout this approach. (10%)
Provide a project plan for what your team would deliver during the timescales, how would you split the time between the project phases – e.g. discovery, alpha, beta etc (5%)
Demonstrate how you will deliver value for money throughout this project (10%)
Demonstrate how you would ensure an effective hand over to the in-house team. (5%)
Cultural fit criteria: Work collaboratively with HMPPS Digital and staff in probation and prisons including stakeholders with varying understanding of agile methodologies (10%)
Considers the needs of all users of varying backgrounds and abilities (10%)
Is innovative and forward thinking, shares knowledge, experience and honest feedback with clients and takes responsibility for the quality of their work (5%)
Able to demonstrate the value of their approach and understands the value of data and analytics (5%)
Has diverse representation in their workforce (5%)
Encourages new entrees to digital professions and upskills and develops their workforce) (5%)
Payment approach Fixed price
Additional assessment methods Case study
Presentation
Evaluation weighting: Technical competence
60%
Cultural fit
20%
Price
20%
Questions asked by suppliers : No questions have been answered yet
TKR-2022720-EX-1853588