Type of document: Tender issued
Country: United Kingdom
MOD Contract Bidders Notice
GB-CORSHAM: MODNET EVOLVE Defence as a Platform (DaaP) – End User Support (EUS) Services
Associated Parent Notice
ModContractNotice – GB-CORSHAM: MODNET EVOLVE Defence as a Platform (DaaP) – End User Support (EUS) Services
Region Codes:: UK
Section I: Contract Title
Contract Title: GB-CORSHAM: MODNET EVOLVE Defence as a Platform (DaaP) – End User Support (EUS) Services
Section II: Identification Numbers
MOD Contract Notice Nr: DD/DaaP/018
ITT Number: DD/DaaP/018
Section III: Relevant Dates
Proposed/Estimated ITT Issue Date: 02/09/2020
Proposed/Estimated ITT Return Date: 28/10/2020
Proposed Issue Date of Contract: 02/07/2021
Proposed Completion Date of Contract: 01/07/2026
Section IV: Issuing Branch / Organisation Details
Notice Address
Official Name: Ministry of Defence, Defence Digital Commercial, MODNET Evolve EUS
Address: B2, Building 405, MOD Corsham, Westwells Road
Town: Corsham
Telephone: +44 7970389971
Email: Stacey.Cooper242@mod.gov.uk
For attention of: Stacey Cooper
Postcode: SN13 9NR
Country: United Kingdom
Fax:
Internet Address:
Section V: Product / Service Descriptor Code
Industry Codes:
30000000 – Office and computing machinery, equipment and supplies except furniture and software packages.
72000000 – IT services: consulting, software development, Internet and support.
72222300 – Information technology services.
72260000 – Software-related services.
Section VI: Summary of Requirements / Description of Work
Summary of Requirements / Description of Work: Office and computing machinery, equipment and supplies except furniture and software packages. IT services: consulting, software development, Internet and support. Information technology services. Software-related services. :
1.1. Re-procurement of core ICT services: The MODNET EVOLVE programme
1.1.1. MODNET EVOLVE will deliver a core set of services following the end of the current DII contract. EUS is one of the 4 elements of the MODNET EVOLVE Programme.
1.1.2. The DII contract was placed with the ATLAS consortium (“ATLAS”) in 2005 with the intention of rationalising the ICT estate by replacing hundreds of IT systems, serving circa 180,000 users, with a single infrastructure. It currently delivers most of the MoDs Corporate ICT services.
1.1.3. The MODNET EVOLVE programme is undertaking the procurement of a number of ‘bundles’ from alternative providers through open competition. In addition to this, other service ‘bundles’ will be completed by the Authority as the DII contract is further disaggregated.
1.1.4. The contract notice is to procure EUS Services as part of the MODNET Evolve program.
2. EUS high-level scope and requirements
2.1. DD intends that by procuring EUS as a discrete product it will enable the widest possible range of Applicants to respond, with specialist skills in delivering EUS Services. This will also present the opportunity for the Authority to embrace new and innovative products, services and delivery methods.
2.2. The EUS services includes the following services at OFFICIAL classification for all UK and some permanent Overseas sites:
2.2.1. Workplace services. Provision, management and maintenance of the environment for User Access Device (UADs) and application distribution, based on a VMWare product set.;
2.2.2. Foundation services. Management of users, accounts and UADs using an Active Directory service, such that user access is provided and controlled;
2.2.3. User Support Services. Undertaking break-fix of UADs and related support to users (through DUS in the current service);
2.2.4. Devices and Peripherals. Provision, including the procurement, build, distribution and lifecycle management of all approved Authority, UAD types and peripheral hardware;
2.2.5. Application packaging. Packaging of applications for the workplace environment and related updates, including supporting the lifecycle management of packaged applications with Application Owners, including but not limited to build integration, testing and security accreditation;
2.2.6. Local Cloud Services (LCS). Provision of EUS services to a limited number of overseas LCS locations (including associated local infrastructure) which require the ability to operate autonomously for a period of up to 30 days;
2.2.7. Non-standard file storage. Central hosting environment for user data that cannot be held in OneDrive and SharePoint services (e.g. Unsupported files Access Databases or PST files); and
2.2.8. Service management, test and integration for EUS services. Provide the resolver group for the scope of EUS services, including their initial and ongoing integration and test, supported by the provision of a Representative Test Environment (RTE) for end-to-end testing of EUS services. EUS will be requested from time-to-time to support end-to-end integration testing for Corporate ICT services using its RTE (if it is requested to form part of the overall Defence Test and Reference environment). EUS will provide entries to the ISS service catalogue and support the process of responding to Non-Standard Service Requests (NSSRs).
3. Security
3.1. Delivery of EUS services will require the supplier to process and have access to classified Authority information, up to and including information classified primarily at OFFICIAL. In order to participate in the PQQ applicant’s attention is drawn to the requirement for Bid Team personnel to be Baseline Personnel Security Standard BPSS.
3.2. Information about the types of personnel security clearance and the process for obtaining these can be found at:
www.gov.uk/government/publications/hmg-personnel-security-controls
3.3. A contract will not be awarded in respect of this procurement for the provision of the EUS Services unless the successful supplier’s contracting entity is:
3.3.1. Registered and operating in the UK and;
3.3.2. An entity with at least 50% of its directors (or equivalent) who are both UK nationals and resident in the UK.
3.4. The Cyber Risk Profile associated with the procurement is “High”. The Risk Assessment Reference is: RAR-UP4R7RZF.
4. Contract duration
4.1. The term of the EUS contract will be for five (5) years made up of 4 years plus an extension of up to 12 months. The term will include a transition period from the existing incumbent to the new supplier.
4.2. The estimated total contract value based on the Authority’s estimated range is between £240m to £280m Ex Vat (£48m – £ 56m per annum.).
4.3. The Authority will, as a part of the evaluation (further details of this process is contained in section XII below) assess the economic and financial standing of potential suppliers of the EUS services.
4.4. Full guidance on how the selection will be made will be given in the PQQ document.
Section VII: Contract Strategy
Contract Strategy:
Section VIII: Contractors Invited to Bid
Contractors Invited to Bid:
Official name: Fujitsu Services Limited
Postal Address: Lovelace Road
City: Bracknell
Postcode: RG12 8SN
Country:
ContactPoint:
For Attention Of: Jamie Palmer
Telephone: 07867 839185
Email: Jamie.palmer@uk.fujitsu.com
Fax:
Is a contractor classed as a SME? No
Official name: Enterprise Services Defence and Security UK Limited
Postal Address: Floor 2, One Pancras Road, Kings Cross
City: London
Postcode: N1C 4AG
Country: United Kingdom
ContactPoint:
For Attention Of: Jane Clifford
Telephone: 07721 420868
Email: jclifford9@DXC.com
Fax:
Is a contractor classed as a SME? No
Official name: Computacenter UK Limited
Postal Address: Hatfield Business Park, Hatfield Avenue
City: Hatfield
Postcode: AL10 9TW
Country: United Kingdom
ContactPoint:
For Attention Of: Andrew Jackson
Telephone: 077801 453551
Email: andrew.x.jackson@computacenter.com
Fax:
Is a contractor classed as a SME? No
Official name: BT Plc
Postal Address: 81 Newgate Street
City: London
Postcode: EC1A 7AJ
Country: United Kingdom
ContactPoint:
For Attention Of: Phil Tufnell
Telephone: 07764 338553
Email: phil.tufnell@bt.com
Fax:
Is a contractor classed as a SME? No
Official name: ATOS IT Services UK Limited
Postal Address: Second Floor, Mid City Place, 71 High Holborn
City: London
Postcode: WC1V 6EA
Country: United Kingdom
ContactPoint:
For Attention Of: Beth Price
Telephone: 07929 014490
Email: Bethany.price@atos.net
Fax:
Is a contractor classed as a SME? No
